Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Help!! Media Player 12 Crashing :(

01 Jan 2011   #1

Windows 7 Ultimate x64
 
 
Help!! Media Player 12 Crashing :(

Ive been just dealing with this issue for some time, randomly my Windows Media player displays a message after listening to music saying Windows Media player stopped working. What do i need to do to track down why its crashing?

Everytime it crashes it gives me the below information

Description
Faulting Application Path: C:\Program Files (x86)\Windows Media Player\wmplayer.exe

Problem signature
Problem Event Name: BEX
Application Name: wmplayer.exe
Application Version: 12.0.7600.16667
Application Timestamp: 4c7dc5a1
Fault Module Name: StackHash_0a9e
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Offset: 0000cf37
Exception Code: c0000005
Exception Data: 00000008
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

My System SpecsSystem Spec
.

02 Jan 2011   #2

7 ultimate x64
 
 

I would go for the simple option and try reinstalling media player...Your music files etc will still be in your libraries

Or you can get VLC, a nice media player.

Otherwise if you want to deal with this application failure there could be someone on these forums which has more windows media knowledge than i do...
My System SpecsSystem Spec
02 Jan 2011   #3

Windows 7 Ultimate x64
 
 

Yeah, ive tried reinstalling windows media player via the add and remove features rebooting and then going back and selecting windows media player again. No luck. I would like to stick with Windows media player. I do use VLC from time to time.
My System SpecsSystem Spec
.


02 Jan 2011   #4

Windows 7, 64 bit Home SP1, Win 8.1.1 Pro 64 bit
 
 

When you uninstalled WMP did you uninstall then restart the PC and reinstall? If you just uninstalled and then reinstalled, the original problem can still be there.
My System SpecsSystem Spec
02 Jan 2011   #5

Windows 7 Ultimate x64
 
 

I believe ive tried uninstall and restart but i will give it a shot again, its been awhile since ive tried it
My System SpecsSystem Spec
02 Jan 2011   #6

Windows 7 Ultimate x64
 
 

Ok so when i removed windows media player from features rebooted and tried to install again it gives me this. Please help!! lol As of right now i have no way to listen to music

My System SpecsSystem Spec
02 Jan 2011   #7

Windows 7 Home Premium 64bit sp1
 
 

I didnt read this all the way but it is building up towards your issues Windows Media Player 12 is Broken and I Can't Figure Out How to Re-Install.
My System SpecsSystem Spec
02 Jan 2011   #8

windows 7 ultimate 64 bit
 
 

Not really my area of expertise....as if I had one....but if your libraries are very large that can cause the issue...on the last post do you have any restore points?
My System SpecsSystem Spec
02 Jan 2011   #9

Windows 7 Ultimate x64
 
 

Yes i do. Kinda saving that as a last resort lol but its looking like thats my only option. But thats going to bring back the original crash issue >.<

Currently Running sfc /scannow

Edit: Don't know if this helps but attached is my CBS log, Out of C:/windows/logs/cbs
My System SpecsSystem Spec
02 Jan 2011   #10

Windows 7 Home Premium 64bit sp1
 
 

sorta looks like your registry is whacked it is having issues locating root files

also not sure if this would work ever try to install a older version then update it see if it will go through
My System SpecsSystem Spec
Reply

 Help!! Media Player 12 Crashing :(




Thread Tools



Similar help and support threads for2: Help!! Media Player 12 Crashing :(
Thread Forum
set windows media player to 64bit player helppp Music, Pictures & Video
Files get pixelated in media player classic but not in vlc player Music, Pictures & Video
Open Windows Media Player Inside Windows Media Player Media Center
Crashing of Window Media Player. Music, Pictures & Video
Media Centre -- BBC I player (Sky Player works fine) Media Center
Solved Cannot Seem To Make Windows Media Player The Default Player For WAV Music, Pictures & Video
Crashing windows media player Music, Pictures & Video

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 10:55 AM.
Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App
  

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33