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Windows 7: video hardware error

04 Apr 2011   #11
WebMattR

W7 Professional x64
 
 

Yes. It should be available from either the manufacturer of the video card or the manufacturer of your machine (at this point it'd be helpful if your system specs were filled out, btw).


My System SpecsSystem Spec
.
19 May 2011   #12
steveseven

Windows 7
 
 

this is the info i have about the video problem:

Description
A problem with your video hardware caused Windows to stop working correctly.

Problem signature
Problem Event Name: LiveKernelEvent
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 1033

Extra information about the problem
BCCode: 117
BCP1: 85917008
BCP2: 8F23AF20
BCP3: 00000000
BCP4: 00000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1
My System SpecsSystem Spec
19 May 2011   #13
James Colbert

 
 

As mentioned by webmattr, your specs would be helpful:

How to fill out system specs

And, as suggested, did you update your video drivers?

James
My System SpecsSystem Spec
.

20 May 2011   #14
steveseven

Windows 7
 
 

Is this all you need? and i wanted to update the video driver but it said the latest version was already downloaded.

OS Name Microsoft Windows 7 Professional
Version 6.1.7600 Build 7600
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Manufacturer Dell Inc.
System Model Inspiron 1520
System Type X86-based PC
Processor Intel(R) Pentium(R) Dual CPU T2370 @ 1.73GHz, 1733 Mhz, 2 Core(s), 2 Logical Processor(s)
BIOS Version/Date Dell Inc. A09, 7/11/2008
SMBIOS Version 2.4
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume2
Locale United States
Hardware Abstraction Layer Version = "6.1.7600.16385"
Time Zone Eastern Daylight Time
Installed Physical Memory (RAM) 2.00 GB
Total Physical Memory 1.99 GB
Available Physical Memory 876 MB
Total Virtual Memory 3.98 GB
Available Virtual Memory 2.33 GB
Page File Space 1.99 GB
Page File C:\pagefile.sys
My System SpecsSystem Spec
20 May 2011   #15
WebMattR

W7 Professional x64
 
 

That tells us somethings we needed.

Check out the link that James posted.

Also, is your video card an on-board card, or an added in video card?
My System SpecsSystem Spec
20 May 2011   #16
steveseven

Windows 7
 
 

on board card
My System SpecsSystem Spec
20 May 2011   #17
WebMattR

W7 Professional x64
 
 

Do you have any system restore points?

(this guide will tell you)
My System SpecsSystem Spec
21 May 2011   #18
steveseven

Windows 7
 
 

ya, but not from when I first found this was happening, would that have fixed it?

is there another driver or something i can install online to make it play?
My System SpecsSystem Spec
21 May 2011   #19
WebMattR

W7 Professional x64
 
 

How old are your restore points, and have you made any changes to your system since then (installed software, for example)?

Well, if your driver is current then the only thing you could try would be to see if you can download a previous version of it, and use that.
My System SpecsSystem Spec
22 May 2011   #20
steveseven

Windows 7
 
 

Quote   Quote: Originally Posted by WebMattR View Post
How old are your restore points, and have you made any changes to your system since then (installed software, for example)?

Well, if your driver is current then the only thing you could try would be to see if you can download a previous version of it, and use that.
a system restore point is no where near January when this happened. and would a previous version of the driver work or can I download a better free driver online?
My System SpecsSystem Spec
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 video hardware error




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