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Windows 7: WMP movie crash

29 Jan 2011   #1
juice

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 
WMP movie crash

I've got an issue with playing movie files (normally AVI) on WMP. The film will often freeze 2 or 3 times throughout the course of it playing. This involves WMP becoming unresponsive for about a minute, after which it returns to normal. Very occasionally I will also get an error message (see attached).




Attached Images
WMP movie crash-capture.jpg 
My System SpecsSystem Spec
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29 Jan 2011   #2
wds7

WDS 7 Home Pre.x64
 
 

Quote   Quote: Originally Posted by juice View Post
I've got an issue with playing movie files (normally AVI) on WMP. The film will often freeze 2 or 3 times throughout the course of it playing. This involves WMP becoming unresponsive for about a minute, after which it returns to normal. Very occasionally I will also get an error message (see attached).
While trying to fix it .....
Try this VLC player ..."It'll play most formats.."
to isolate problems with codec or lack of mem ....
If it plays OK ...then some thing definitely wrong with WMP itself ..."makes sense ..?"


VLC Media Player - Free software downloads and software reviews - CNET Download.com
My System SpecsSystem Spec
29 Jan 2011   #3
Punkster

Windows 7 Ultimate SP1 (64-bit)
 
 

Which codecs do you have installed?

I suggest you install the Shark007's Codec Pack:

Shark007.net - Windows 7 Codecs - WMP12 Codecs

Those are some really good codecs, and a lot of users here on the forums agree with this

Those Codecs will give you the ability to play almost everything you throw at the WMP.

Remember to uninstall every other codec pack you may have in your PC before installing Shark007's Codec Pack.
My System SpecsSystem Spec
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13 Feb 2011   #4
juice

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Tried using VLAN and get the same problem & I have not installed any codecs in the past.
My System SpecsSystem Spec
13 Feb 2011   #5
wds7

WDS 7 Home Pre.x64
 
 

Ok ..at this point ...i think something is really wrong with GPU ...
Or malware .....?
Hang tight ....some other members will give you more solutions to solve this ..
My System SpecsSystem Spec
14 Feb 2011   #6
juice

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Well both spyware doctor and norton have not found anything on my system since the problem started. My GPU seems to run games fine aswell. I have noticed the problem normally occurs with torrent downloaded movie files.
My System SpecsSystem Spec
14 Feb 2011   #7
wds7

WDS 7 Home Pre.x64
 
 

Quote   Quote: Originally Posted by juice View Post
Well both spyware doctor and norton have not found anything on my system since the problem started. My GPU seems to run games fine aswell. I have noticed the problem normally occurs with torrent downloaded movie files.

You can run this ..: HighjackThis
And annalyze the logfile with this : HijackThis.de Security


Then to make sure , run FULL scan MalwareBytes in SAFE MODE Malwarebyte
My System SpecsSystem Spec
14 Feb 2011   #8
whs
Microsoft MVP

Vista, Windows7, Mint Mate, Zorin, Windows 8
 
 

My guess would be that the file is somhow corrupted. Convert it to e.g. .wmv with Format Factory. If Format Factory dies in the conversion too, then you definitly have a corrupted file.
My System SpecsSystem Spec
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 WMP movie crash




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