media player

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  1. chirodoody
    Posts : 14
    Win 7 {6.1} 32Bit
       New #1

    media player


    I'm trying to play live TV (Setanta) on Windows 7. The system check gives report as follows:

    Required version of Windows Media Player is not installed Your current version of Windows Media Player is 6.3 .
    To install the most resent version of player visit Microsoft site .

    When i visit the microsoft site i'm getting:


    There is no download available for this operating system

    Any thoughts?
      My Computer
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  3. WalkerA WinTeam
    Posts : 1,299
    Windows 7 Home Premium (64-bit) *** Windows XP SP3 (32-bit), OSX 10.6
       New #2

    Hi there,

    Hmm... are you sure you're using Windows 7? I'm pretty sure Windows Media Player 6.3 came out in like 1997. Please check your operating system again, and use this chart to figure out what version of WMP you need: Versions of Windows Media Player

    Cheers,

    Walker
    Windows Outreach Team
      My Computer
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  4. chirodoody
    Posts : 14
    Win 7 {6.1} 32Bit
    Thread Starter
       New #3

    Yep, using Home Premium edition.
    I see from the link you provided that i should be running MP12 though.
    Don't know what is going on there...
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  6. chirodoody
    Posts : 14
    Win 7 {6.1} 32Bit
    Thread Starter
       New #4

    I have tried to find out which version of player i'm using but cannot.
    Right clicking. Help. Properties.
    None give me version information.
      My Computer
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  7. Liz
    Posts : 21
    Windows 7 Home Premium
       New #5

    I thought Windows 7 Home Premium came with WMP 12 automatically installed. I know mine did.

    Liz
      My Computer
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  8. WalkerA WinTeam
    Posts : 1,299
    Windows 7 Home Premium (64-bit) *** Windows XP SP3 (32-bit), OSX 10.6
       New #6

    It does, which is weird.

    Chirodoody, did you buy your computer used? Anyway, you can download Windows Media Player 12 here: http://www.microsoft.com/windows/win...Downloads.aspx

    Let me know if that helps....

    Cheers,

    Walker
    Windows Outreach Team
      My Computer
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  10. chirodoody
    Posts : 14
    Win 7 {6.1} 32Bit
    Thread Starter
       New #7

    The computer was new & came with Vista pre-installed.
    I then got the Windows 7 Home Premium Upgrade and installed at home.
    I'll follow the instructions you have given and see if that works.
      My Computer
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  11. chirodoody
    Posts : 14
    Win 7 {6.1} 32Bit
    Thread Starter
       New #8

    I tried both the downloads:

    Windows6.1-KB968211-x64.msu


    Windows6.1-KB968211-x86.msu

    When attempting installation I get message "This download does not apply to your computer".
      My Computer
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  12. WalkerA WinTeam
    Posts : 1,299
    Windows 7 Home Premium (64-bit) *** Windows XP SP3 (32-bit), OSX 10.6
       New #9

    That's really weird... it's like your computer doesn't know what version it is...

    Can you please go to 'System Information' in the Start menu search bar, and fill out your System Spec in SevenForums with everything you see?

    Cheers,

    Walker
    Windows Outreach Team
      My Computer
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  13. chirodoody
    Posts : 14
    Win 7 {6.1} 32Bit
    Thread Starter
       New #10

    I think it's Windows 7, version 6.1. Would that be correct?

    Suggestions?
    Last edited by chirodoody; 04 Mar 2010 at 15:40. Reason: just realised...
      My Computer
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