Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Copying DVD from Disc to PC DRM error

12 Apr 2011   #1

Windows 7
Copying DVD from Disc to PC DRM error

I have blu ray disc that allows me to transfer film to pc but when selecting the windows media player option it points me to security component upgrade page but upgrade is greyed out. I using Windows 7 sp1 32 bit. With Latest windows media player 12.

I have tried the following fixes with still no joy.

The file extensions were wmv and I would like to retract what i said about the dvd company being rubbish LOL they have actually suggested lots of fixes, the first of which actually solved my issue! It turned out to be something really simple which I just hadnt thought of. These are the fixes that were suggested incase anyone else has a similar issue, as I found that there were a lot of forums out there with people having the same issue of the uprade option being greyed out:

To correct this issue, you could go to the security upgrade page directly, located here: Security component upgrade. Be sure to click the "pop-up" control in the window to allow the blocked content, otherwise the Upgrade button will not work.

On Windows 7 systems, if the Upgrade button is still not active, you may also need to do the following:

1. Launch Internet Explorer.
2. Select Tools from the top menu, and click Internet Options.
3. In the panel that pops up, select the Security tab.
4. Uncheck the option for “Enable Protected Mode (requires restarting Internet Explorer)”
5. Click Apply, OK, and close the Internet Explorer browser.
6. Restart Internet Explorer and go to the address Security component upgrade.
7. The Upgrade button should now be operational.

If that fails, you may need to remove/rename the DRM cache on your system and re-upgrade Windows Media security components. Here is how:

1. Close Windows Media Player, then go to My Computer, then to the C:\Documents and Settings\All Users directory. (Vista users, please go to C:\ProgramData\Microsoft\Windows instead) If you don't see this, that's because it's a hidden folder. See below for instructions on how to set your folder view options to make this folder visible.
2. In this folder there is a folder called "DRM".
3. Select the DRM folder, and select File > Rename from the toolbar menu at top.
4. Rename the folder and hit Enter when done.
5. Reinsert the disc containing the Digital Copy feature, and select the Digital Copy option.
6. You will be prompted to upgrade Windows Media security components. Please follow the onscreen prompts to complete this upgrade process.
7. Once complete, the pop-up from the DVD should now display the fields with which to enter your authentication code, from the insert included with your DVD.
8. Proceed with entering the code and download the files to your computer.
9. Play back the files as normal in Windows Media Player.

Setting folder view options
Windows 7:
1. Click the Start button and select Computer.
2. In the window, click the Organize button, and select Folder and Search Options from the list.
3. In the Folder Options panel, select the View tab.
4. Under the Advanced Settings section, select the Show hidden files and folders option, and UNCHECK the "Hide protected operating system files (recommended)" option, then click Apply.
5. At the top of that panel, select the Apply to Folders option and click OK.
6. You should now be able to see the hidden files and folders in your directories.

To restore your original DRM licenses
1. Close Windows Media Player, then go to My Computer, then to the C:\Documents and Settings\All Users directory.
2. In this folder, find the folder called DRM.
3. Select the DRM folder, and select File > Delete from the toolbar menu at top.
4. In this same directory should be the older version of the DRM folder that you renamed previously.
5. Select this folder and rename it back to DRM. Hit Enter when done.
6. Your original DRM cache is now restored.

Does anyone know any other solution this problem? I have only just rebuilt my Laptop so it fresh install of windows.

My System SpecsSystem Spec
13 Apr 2011   #2

Windows 7

Has no one got an answer for this?
My System SpecsSystem Spec
13 Apr 2011   #3

W7x64 Pro, SuSe 12.1/** W7 x64 Pro, XP MCE

I only scanned your question, but it appears that the problem is just with WMP. If the objective is simply encoding DVD content to the hard drive, have you considered using any one of many 3rd party apps designed for that purpose? A pretty good free one is HandBrake. HandBrake will not handle encrypted discs, so you may need a paid program for that purpose. I use DVDFab8, and WinX DVD Ripper Platinum, but there are a lot of other choices.

Another free method is to use VLC, but I have only read about that, and haven't tried it, so I don't know how well that would work.
My System SpecsSystem Spec

14 Apr 2011   #4

Windows 7

Right managed to solve this issue. I transfer the file on other pc and then when open Media player as administrator and choose the file to run it ask me to do upgrade and now i can transfer DRM films from DVD to Laptop and play with no problems.
My System SpecsSystem Spec

 Copying DVD from Disc to PC DRM error

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Similar help and support threads
Thread Forum
Error copying file: Data error (cyclic redundancy check). CRC Scan ?
Edit: Think my hard drive may be failing and was the cause of my file synchronizing crash. I use it mostly to stream music and video and access the hard drive a lot. Any advice thanks HDDStatus - Tool to check hard disk status, health and reliability Hey, I've been using GoodSync for the...
Backup and Restore
Copying Windows 7 disc to USB
I have a Toshiba Satellite A-215 and I am having issue with the D drive. I wanted to know if I can just drag the contents of the Windows 7 disc to a USB. I am trying to sell the computer and because I couldn't find my disc to wipe it I just tried to manually delete most things and somehow I think...
Backup and Restore
Internal error while copying
my system is an assembled one. processor-intel pentium 4 cpu 2.8 GHz RAM-1GB, system type 32 bit OS, OS-windows 7 ultimate, HDD- 2X80 GB SATA. for the last few days whenever i'm trying to copy anything and trying to paste it anywhere in the HDD, may it be any type of content a constant error...
General Discussion
Only getting just under 4 MB/second copying files from Hard Disc
For some reason, the transfer rate on my 2TB Western Digital internal hard drive has dropped through the floor. I'm not sure what has happened but when when I try to copy files on HD I'm only getting a maximum transfer speed of 4MB/second, which is abysmal. For example, as I write I'm doing a test...
Hardware & Devices
Error Copying Large file
Hello, i hope i could a help for this problem. I just bought a new laptop last week, Acer aspire 4740, intel core i3 processor with a Windows 7 home premium software installed. The problem i am facing is every time i will be copying large file from my external hard drive to the laptop it...
BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 19:21.

Twitter Facebook Google+

Windows 7 Forums

Seven Forums Android App Seven Forums IOS App