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Windows 7: Windows 7 crashing when transfering music from Ipod

05 Jul 2011   #1

Windows 7 Home Premium 64 Bit
Windows 7 crashing when transfering music from Ipod

Hello all,

I just bought an HP g6 laptop the other day with Windows Home Premium x64, and I wanted to bring all my music from my Ipod classic to my new computer. It is normally a straightforward process, but whenever I try it with the new computer, Windows 7 crashes. I tried to do a bit of trouble shooting myself, but to no avail. I downloaded the Microsoft Host Controller Driver Update for HP users, but when I went to install it, the error message "Update did not install (259)" came up.

I don't know what to do about it, but a lot of people seem to have similar problems that have to do with nvidia chipsets or something.

Any help at all would be greatly appreciated.


My System SpecsSystem Spec

05 Jul 2011   #2

Windows 7 Enterprise x64 no SP

HP Support & Drivers | United States
Go to Drivers, and type in pavilon g6, then scroll down and select your specific type..
Then choose windows 7 64bit, and select a driver cathegory, look for chipset drivers or usb controllers.
Install those and see what happens.
My System SpecsSystem Spec

 Windows 7 crashing when transfering music from Ipod

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