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Windows 7: Windows 7 crashing when transfering music from Ipod


05 Jul 2011   #1

Windows 7 Home Premium 64 Bit
 
 
Windows 7 crashing when transfering music from Ipod

Hello all,

I just bought an HP g6 laptop the other day with Windows Home Premium x64, and I wanted to bring all my music from my Ipod classic to my new computer. It is normally a straightforward process, but whenever I try it with the new computer, Windows 7 crashes. I tried to do a bit of trouble shooting myself, but to no avail. I downloaded the Microsoft Host Controller Driver Update for HP users, but when I went to install it, the error message "Update did not install (259)" came up.

I don't know what to do about it, but a lot of people seem to have similar problems that have to do with nvidia chipsets or something.

Any help at all would be greatly appreciated.

Thanks

My System SpecsSystem Spec
.

05 Jul 2011   #2

Windows 7 Enterprise x64 no SP
 
 

HP Support & Drivers | United States
Go to Drivers, and type in pavilon g6, then scroll down and select your specific type..
Then choose windows 7 64bit, and select a driver cathegory, look for chipset drivers or usb controllers.
Install those and see what happens.
My System SpecsSystem Spec
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 Windows 7 crashing when transfering music from Ipod




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