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Windows 7: Problem uploading photos

09 Jul 2011   #1

Windows 7 Pro, 64-bit
 
 
Problem uploading photos

My previous PC had XP OS, and when I uploaded photos from my Kodak C653 Digital Camera, the PC would IMMEDIATELY open a small window on my screen which was Microsoft Photo & Fax Viewer. When I then clicked the Advanced text link from this window, I could quickly select the photos from my camera that I wanted to upload to my PC, without having to go through the menagerie of the Kodak software which came with the camera (which I've found very cumbersome and not at all user-friendly, I might add . . . so I never bothered using it).

On my new PC which is a Dell Optiplex 760, 64-bit, Windows 7 OS, when I try to upload the photos from my Kodak digital camera NOW, the PC doesn't open ANY program (as my former PC did with XP and the Photo & Fax Viewer). BOY, DO I MISS THAT FORMER PROGRAM! Is this program available for Windows 7, to anyone's knowledge? I've never found ANYTHING like it for ease of use in uploading photos, as within SECONDS all the photos were uploaded. Now, I don't know what to do to get these photos uploaded to this PC (????????). Could anyone offer any suggestions?

My System SpecsSystem Spec
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09 Jul 2011   #2

Microsoft Community Contributor Award Recipient

Win 7 Home Premium 64bit Ver 6.1.7600 Build 7601 - SP1
 
 

Hi! maranatha4u, welcome to 7F


It is there hiding in Turn Windows Features on or off, but not all manufacturers install the Picture and Fax application prior to distributing the system.
If you do not have the application installed, you can install it yourself. There is no downloading involved.
  • Open the "Start" menu and type "Add or remove programs," then press "Enter".
  • Or you can go to Control Panel\All Control Panel Items\Add or remove programs\Programs and Features.
  • Click "Turn Windows Features on or off" on the left side of the window.
  • Wait as all installed Windows components are indexed. They will be displayed on your screen within five minutes.
  • Press the "+" symbol next to "Print and Document Services," then click "Windows Fax and Scan." Click "OK" once it is checked.
  • Wait as the software is installed. Place a check mark in "Open Microsoft Picture and Fax Viewer" when the completion dialogue appears, then click "Finish."
My System SpecsSystem Spec
10 Jul 2011   #3

Windows 7 Pro, 64-bit
 
 

Hi, Anak: Thanks so much for your help. I had done precisely as you told me here, but when I got into that small window with the boxes, that particular box (Windows Fax and Scan) had already been check. So, I unchecked it, checked it again and clicked OK. Still can't find this program anywhere nor does it open when I try to upload the photos from the Kodak digital camera. I real quandary.
My System SpecsSystem Spec
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10 Jul 2011   #4

Windows 7 Ultimate SP1 64-Bit
 
 

Is your camera switched on when you're trying to transfer your images?

How do I get pictures from my camera to my computer? (Windows Help)



Here's one common way to copy pictures and video clips from your digital camera to your computer:



Connect the camera to your computer by using the camera's USB cable.

  1. Turn on the camera.
    In the AutoPlay dialog box that appears, click Import pictures and videos using Windows.
    To tag the pictures, type a tag name in the Tag these pictures (optional) box.
    By default, the folder name includes the date the pictures and videos are imported and the tag name.
  2. Click Import.
    A new window opens and shows the imported pictures and videos.
Does your computer have a card reader or do you have a USB card reader you could use? I always use this method to transfer my images as it cuts down on my camera's battery usage and there's less chance of the images becoming corrupted as could happen if the camera loses it's power during a transfer.
My System SpecsSystem Spec
10 Jul 2011   #5

Microsoft Community Contributor Award Recipient

Win 7 Pro 64-bit
 
 

It's my understanding that Microsoft Photo & Fax Viewer was replaced in Windows 7 by Windows Photo Viewer. Your camera should be recognized as another "drive" which can be opened. Photos can then be selected for uploading to a folder of your choosing or the default Picture folder on the Start Menu. Or you could just use the SD/Micro card in a card reader which would also be recognized as another "drive".

View and use your pictures in Windows Photo Viewer
My System SpecsSystem Spec
10 Jul 2011   #6

Windows 7 Pro, 64-bit
 
 

Yes, I used a USB cord from the camera to the PC, and when I turn the switch on the camera, the photos are supposed to upload automatically to the PC (as they did in my previous PC which had XP OS). Also, the Import Pictures and Video Using Windows had already been check, yet when I turn the camera on to upload, nothing shows on the monitor (????); no import box or anything. I'm not sure I understand what you're asking about in regard to the USB card reader.
_____________________________________________________________
Quote   Quote: Originally Posted by seavixen32 View Post
Is your camera switched on when you're trying to transfer your images?

How do I get pictures from my camera to my computer? (Windows Help)



Here's one common way to copy pictures and video clips from your digital camera to your computer:



Connect the camera to your computer by using the camera's USB cable.

  1. Turn on the camera.
    In the AutoPlay dialog box that appears, click Import pictures and videos using Windows.
    To tag the pictures, type a tag name in the Tag these pictures (optional) box.
    By default, the folder name includes the date the pictures and videos are imported and the tag name.
  2. Click Import.
    A new window opens and shows the imported pictures and videos.
Does your computer have a card reader or do you have a USB card reader you could use? I always use this method to transfer my images as it cuts down on my camera's battery usage and there's less chance of the images becoming corrupted as could happen if the camera loses it's power during a transfer.
My System SpecsSystem Spec
10 Jul 2011   #7

Windows 7 Pro, 64-bit
 
 

Yes, thank you for your help. I just went to Computer, found the drive (which it recognized it as the Kodak camera) and opened it and the JPEG photos were right there. I just had to go there though, since no popup window displays at all when I turn the camera on to upload. Thanks so much again for your help, as it did recognize it as a removable drive.
__________________________________________________________________
Quote   Quote: Originally Posted by marsmimar View Post
It's my understanding that Microsoft Photo & Fax Viewer was replaced in Windows 7 by Windows Photo Viewer. Your camera should be recognized as another "drive" which can be opened. Photos can then be selected for uploading to a folder of your choosing or the default Picture folder on the Start Menu. Or you could just use the SD/Micro card in a card reader which would also be recognized as another "drive".

View and use your pictures in Windows Photo Viewer
My System SpecsSystem Spec
10 Jul 2011   #8

Microsoft Community Contributor Award Recipient

Win 7 Pro 64-bit
 
 

Glad to hear things are sorted out!
My System SpecsSystem Spec
10 Jul 2011   #9

Windows 7 Ultimate SP1 64-Bit
 
 

You're very welcome and thanks for letting us know.
My System SpecsSystem Spec
10 Jul 2011   #10

Microsoft Community Contributor Award Recipient

Win 7 Home Premium 64bit Ver 6.1.7600 Build 7601 - SP1
 
 

Just came on-board. Kudos to marsmimar and seavixen32 for the additional information, and glad to hear you have it figured out now.

And, thank you maranatha4u for posting back how you resolved your problem!
My System SpecsSystem Spec
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