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Windows 7: Audio/Video Glitch During Any Kind of Playback

05 Aug 2011   #11
TheStormPow

Windows 7 Home Premium 64 Bit
 
 

Thanks for the reply.

I originally didn't run cmd as admin, but it wouldn't do the scan period and told me to try as admin. I closed it, opened as admin, it did the scan (which took a few minutes) and then gave me those results. So I should go into Safe Mode and try it?


My System SpecsSystem Spec
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05 Aug 2011   #12
MvdB

Windows 7 64b Ultimate
 
 

Yes, I would.
A second way could also be by using a full admin login: Built-in Administrator Account - Enable or Disable

Try Safe mode first though, that limits the list of possibilities to mostly W7 stuff vs third party software.
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17 Aug 2011   #13
TITL

Windows 7 Home Premium 64-bit
 
 
Resolved?

Was this issue resolved? I am experiencing a somewhat similar issue. My audio glitches at random, both when i use my Speakers (I have Realtek high Definition Audio (don't know what to call it)), and when i am using my USB headphones with it's own soundcard.

EDIT: I have tried updating my sound driver.
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17 Aug 2011   #14
MvdB

Windows 7 64b Ultimate
 
 

I don't know. The OP did not post back to confirm.
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17 Aug 2011   #15
TheStormPow

Windows 7 Home Premium 64 Bit
 
 

For people such as TILT who may be wondering, my issue is supposedly solved.

I was frustrated with spending a week trying to fix it to no avail, so I sought professional help. I took it down to a place called CPR which stands for "Cell Phone Repair". Unlike their name suggests, they fix just about anything - they fixed my iPods audio jack some months ago.

Anyway, after about a week, they claim to have fixed it. They told me they reinstalled all my codecs, and found some malware and more registry errors on my computer. I'm getting it back tomorrow.
Google search for a CPR near you - they're one of the few few tech suport/repair places that actually know what they're doing.
Though if you're determined to fix it yourself, I would do extensive scans (Malwarebytes/Spybot S&D) and possibly look at codecs.
My System SpecsSystem Spec
17 Aug 2011   #16
TITL

Windows 7 Home Premium 64-bit
 
 

thx for the response. i think i fixed my issue, by plugging my internet cable out and in again.
My System SpecsSystem Spec
18 Aug 2011   #17
MvdB

Windows 7 64b Ultimate
 
 

Quote   Quote: Originally Posted by TheStormPow View Post
For people such as TILT who may be wondering, my issue is supposedly solved.

I was frustrated with spending a week trying to fix it to no avail, so I sought professional help. I took it down to a place called CPR which stands for "Cell Phone Repair". Unlike their name suggests, they fix just about anything - they fixed my iPods audio jack some months ago.

Anyway, after about a week, they claim to have fixed it. They told me they reinstalled all my codecs, and found some malware and more registry errors on my computer. I'm getting it back tomorrow.
Google search for a CPR near you - they're one of the few few tech suport/repair places that actually know what they're doing.
Though if you're determined to fix it yourself, I would do extensive scans (Malwarebytes/Spybot S&D) and possibly look at codecs.

If they do not have a good story on what they did to get SFC to finish... I'd have a hard time believing them. Bad codecs cannot block SFC. If they claim it is malware.... I'd really like to know what malware they think blocked SFC from running in admin/safe mode. But of course I hope they are right and that you get a working system back....
My System SpecsSystem Spec
18 Aug 2011   #18
TheStormPow

Windows 7 Home Premium 64 Bit
 
 

Quote   Quote: Originally Posted by MvdB View Post
Quote   Quote: Originally Posted by TheStormPow View Post
For people such as TILT who may be wondering, my issue is supposedly solved.

I was frustrated with spending a week trying to fix it to no avail, so I sought professional help. I took it down to a place called CPR which stands for "Cell Phone Repair". Unlike their name suggests, they fix just about anything - they fixed my iPods audio jack some months ago.

Anyway, after about a week, they claim to have fixed it. They told me they reinstalled all my codecs, and found some malware and more registry errors on my computer. I'm getting it back tomorrow.
Google search for a CPR near you - they're one of the few few tech suport/repair places that actually know what they're doing.
Though if you're determined to fix it yourself, I would do extensive scans (Malwarebytes/Spybot S&D) and possibly look at codecs.

If they do not have a good story on what they did to get SFC to finish... I'd have a hard time believing them. Bad codecs cannot block SFC. If they claim it is malware.... I'd really like to know what malware they think blocked SFC from running in admin/safe mode. But of course I hope they are right and that you get a working system back....
SCF wasn't their priority; they never mentioned anything about it to me. Codecs could have been related to my original problem, not the SCF thing, nor did they say it would fix the SCF thing.

And about the malware, as I said in the OP, I had an encounter with some malware right before the problem showed up.

And as for an update... After listening to some music, the problem is still here.
I've called CPR and they said they're going to be able to talk to me tomorrow (the technician isn't there), but I'm fairly angry. I will probably send it back tomorrow or Saturday.
My System SpecsSystem Spec
18 Aug 2011   #19
MvdB

Windows 7 64b Ultimate
 
 

I would make SFC their priority... Honestly, if sfc fails.... It is absolute proof basic Windows files are messed up. That HAS to be fixed for your system to function again, either by sfc or by repair installs or by proof that some hardware is failing. In that case, after fixing hardware, SFC MUST run smoothly without error or something is still wrong.

If you've told them about sfc failing and they don't bother about it.... Start doubting their expertise. If unsure whether I'm right? Ask any MVP in the BSOD squad. Or ask Microsoft direct....
My System SpecsSystem Spec
18 Aug 2011   #20
TheStormPow

Windows 7 Home Premium 64 Bit
 
 

I just ran Windows in safe-mode, opened the command prompt, and tried the SFC thing again, yet to no avail. I still got the same error....

So would you assume there's a hardware issue (unlikely, seeing as this problem showed up right after the virus encounter; though that could have just been all coincidental, though I would like to think it's related), or are you thinking a full reinstall of Windows would help?
I mean, I don't want to have to wipe my computer and lose my files if it's not necessary, but if that's what I have to do I'll do it.
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 Audio/Video Glitch During Any Kind of Playback




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