2.In the Search Box type CMD
3.Right click on the Command Prompt icon.
4.Click Run as Administrator.
5.In the Command Prompt black window type ir highlight this formula here and right click and paste it at the command prompt: regsvr32 %windir%/System32/vbscript.dll and hit Enter.
6.The system will return with the following message: DLL Register Server in C:\Windows\System32/vbscript.dll has been successful.
7.Now click Start.
8.Click Computer on the right.
9.For Vista and XP Click Folder and Search. with WIN 7 just go to organise and folder options
10.Click the View tab.
11.Tick Always show icons never thumbnails.
12. Apply and ok
Doing this will definitely stop the com surrogate error, you wont see the snapshot Photoframe thumbnail of the movie anymore, just the type of file, like avi, mpeg etc etc …if you want to restore the thumbnails again, search for Windows 7 media codec pack and install this again, doing this will re install the codecs and associations and make windows its default thumbnail viewer again and overwrite Nero’s pesky Media hub in Nero 19 or Nero Showtime defaults any more. you can get the file from Here: Windows 7 Codec Pack for Windows Media Player WMP12 and Media Center