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Windows 7: Lost Pictures!

25 Aug 2011   #1
caitlingwater

Windows 7 64 bit
 
 
Lost Pictures!

I just downloaded some pictures from my camera and as I was going through them, I would rotate some of them...the ones I rotated have disappeared! I can't find them ANYWHERE in my computer. I looked at doing a system restore but it was goingto restore from BEFORE the pictures were put on the computer. I haven't been able to find an answer anywhere else. Please help!


My System SpecsSystem Spec
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25 Aug 2011   #2
Anak

Microsoft Community Contributor Award Recipient

Win 7 Home Premium 64bit Ver 6.1.7600 Build 7601 - SP1
 
 

Hi caitlingwater, welcome to 7F

In doing a search for - rotated pictures have disappeared - I was surprised that this is a common issue, and it can be caused by on board security.

You would not be running McAfee by the way, would you?

This was the first one I picked: after rotating a picture clockwise/counterclockwise the picture - Microsoft Answers
My System SpecsSystem Spec
25 Aug 2011   #3
caitlingwater

Windows 7 64 bit
 
 

I am (not by choice), it came with the computer. What is it doing?
My System SpecsSystem Spec
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25 Aug 2011   #4
Anak

Microsoft Community Contributor Award Recipient

Win 7 Home Premium 64bit Ver 6.1.7600 Build 7601 - SP1
 
 

According to the link, a recent update (05-21-2011) for McAfee (Mcf) has done something to cause this effect.

Can you follow the instructions to Show hidden files in the link I provided?
After the change do you see your pix now?

Meanwhile you may want to consider removing Mcf, and installing a different security system.

Meanwhile I will do some more searching.
My System SpecsSystem Spec
25 Aug 2011   #5
Anak

Microsoft Community Contributor Award Recipient

Win 7 Home Premium 64bit Ver 6.1.7600 Build 7601 - SP1
 
 

Further on down in that other thread, there is this:
Quote:
File property issues cause by mcafee?
https://community.mcafee.com/message/190575
(see the post from Steerpike_ca )
And:
Quote:
McAfee - Windows 7 Library folders are not being displayed
Files missing on Windows 7 computers
I have not gone over them, that is something you need to do, and then let us know which way you want to go.

It would be helpful if you can supply the model #'s of the camera/iPhone/iPod? and what program you used to view and rotate these pix's.
My System SpecsSystem Spec
25 Aug 2011   #6
caitlingwater

Windows 7 64 bit
 
 

Wow, this makes me notl ike McAfee anymore...I found the pictures that were hidden and then I uninstalled McAfee. Since I've uninstalled, my Library folders have popped up (didn't know those existed...). Thank you!
My System SpecsSystem Spec
25 Aug 2011   #7
Anak

Microsoft Community Contributor Award Recipient

Win 7 Home Premium 64bit Ver 6.1.7600 Build 7601 - SP1
 
 

Skip to the last page (25) in the first Mcf link, a fix should be ready by 09-01-2011.

The second Mcf link is a (DID) Document ID: TS101228. It offers a work-around until the new update.

So you either sit tight until they fix-it or uninstall Mcf for something else.
My System SpecsSystem Spec
25 Aug 2011   #8
Anak

Microsoft Community Contributor Award Recipient

Win 7 Home Premium 64bit Ver 6.1.7600 Build 7601 - SP1
 
 

Quote   Quote: Originally Posted by caitlingwater View Post
Wow, this makes me notl ike McAfee anymore...I found the pictures that were hidden and then I uninstalled McAfee. Since I've uninstalled, my Library folders have popped up (didn't know those existed...). Thank you!
Your welcome!
I am a little behind you in posting.

But, why are you on the web without security?
Have you already changed to something else?
My System SpecsSystem Spec
25 Aug 2011   #9
caitlingwater

Windows 7 64 bit
 
 

I installed NOD32.
My System SpecsSystem Spec
25 Aug 2011   #10
Anak

Microsoft Community Contributor Award Recipient

Win 7 Home Premium 64bit Ver 6.1.7600 Build 7601 - SP1
 
 

Good!

Do not forget to reverse your folder options to protect those files, folders, and drives.

Make sure Mcf is completely removed or you could have problems down the road:
How to uninstall or reinstall supported McAfee consumer products using the McAfee Consumer Products Removal tool (MCPR.exe)

The Link to the tool is listed under XP, but it is supposed to work with 7 - 32/64 .

You could also try the free version of WinPatrol.

Once you are happy with all that, then you should think about doing a full backup because if you have a bad crash and have to re-install the OS, your factory recovery partition will just re-install Mcf.
My System SpecsSystem Spec
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