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Windows 7: Brand new laptop (toshiba) with video stutter issues

06 Sep 2011   #1
tx6cw2

windows 7 64bit home premium
 
 
Brand new laptop (toshiba) with video stutter issues

I bought a toshiba L755-S5217 laptop a few days ago and i am so far very pleased. I had a few issues but after the updates came in, they were all resolved. The only thing that has continued and is very anoying: when watching videos(youtube/netflix) every minute or so there will be a stutter in the video (image and sound). i have never had this issue with anyother device before and im completely clueless how to solve this. Appreciated, all help will be.


My System SpecsSystem Spec
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06 Sep 2011   #2
Schroff87

7 ultimate x64
 
 

Could be a hardware acceleration problem in flash. Try this (Disable Hardware Acceleration in Flash Player).
My System SpecsSystem Spec
08 Sep 2011   #3
tx6cw2

windows 7 64bit home premium
 
 

I went through and sure enough the box was checked and so it is now unchecked. The "stutter" is now gone from 30 second intervals to 1 minute or so apart, and the degree of the "stutter" is not as bad anymore. Is there some other setting that I might need to correct? If it helps, it has the same stutter on my songs in itunes.

Thanks for the help so far.
My System SpecsSystem Spec
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08 Sep 2011   #4
Schroff87

7 ultimate x64
 
 

Try downloading a recent version of flash from here (Latest Version of Adobe Flash Player). Go to Toshiba's website and get the latest drivers for your video and sound cards as well.
My System SpecsSystem Spec
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 Brand new laptop (toshiba) with video stutter issues




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