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Windows 7: upload pics

19 Sep 2011   #1

windows 7
upload pics

I'm trying to upload pics from my phone(Samsung SGH-a777), to my Windows 7 computer.
The problem I'm having, is when I connect the phone to the computer via a cable, I get this: "Windows has stopped this device because it has reported problems. (Code 43)."

What's all this mean? I tried 'trouble-shooting' the device, it states the latest driver is already installed.
Now what?

I tried the 'mass storage' feature on the phone, but nothing, it just appears the computer is not reconizing the phone.

The Samsung help desk is useless.


My System SpecsSystem Spec

19 Sep 2011   #2

Microsoft Windows 7 Home Premium 64-bit 7600

are you using a laptop.
if so , shutdown, unplug .
remove battery for a couple of mins then put battery back, plug in and reeboot .
try usb cable again .
good luck
My System SpecsSystem Spec
19 Sep 2011   #3

windows 7

no, desktop.
My System SpecsSystem Spec


 upload pics

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