Can't get Films from iTunes to play


  1. Posts : 3
    Windows 7 64 bit
       #1

    Can't get Films from iTunes to play


    I recently got a bug in my computer and Windows couldn't open! I had to do a Samsung Recovery . Backed up everything to the 'D' drive and then loaded back to the 'C' drive. Since then I have found that Films on iTunes won't 'play' . Everythign else works fine - if I click on a DVD video in the music side, it works fine. When I click to play a Trailer of a Film I just get a black rectangle on my screen, when I run the mouse across it, I see the control bar become visible but totally black........... the trailer is playing and I can see it tracking across the bar at the top of the iTunes page.
    Anyone got any idea what is the problem. I have written to iTunes, and apple and Samsung - I know, I know, I know ......... I shoulda come here first

    Thanks guys
      My Computer


  2. Posts : 744
    Windows 7 Ultimate 64bit
       #2

    2 possibilities...

    you need to update DirectX

    or you need to update your GPU drivers (graphics driver)
    get it from the chipset manufacturer, not the computer manufacturer.
      My Computer


  3. Posts : 3
    Windows 7 64 bit
    Thread Starter
       #3

    Many thanks for your help Shark007 - I will try that tomorrow and come back and let you know if it works - gotta get to bed now - I am in France 00:40 a.m. here
    Thanks again
      My Computer


  4. Posts : 3
    Windows 7 64 bit
    Thread Starter
       #4

    Shark007 said:
    2 possibilities...

    you need to update DirectX

    or you need to update your GPU drivers (graphics driver)
    get it from the chipset manufacturer, not the computer manufacturer.

    Tried all of the above - updated Nvidia too - no difference - blank screen!! Driving me crazy!!!!!
      My Computer


  5. Posts : 744
    Windows 7 Ultimate 64bit
       #5

    sorry to say, I have no other ideas
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 17:41.
Find Us