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Windows 7: Can't get Films from iTunes to play

12 Oct 2011   #1
cheekiweeki

Windows 7 64 bit
 
 
Can't get Films from iTunes to play

I recently got a bug in my computer and Windows couldn't open! I had to do a Samsung Recovery . Backed up everything to the 'D' drive and then loaded back to the 'C' drive. Since then I have found that Films on iTunes won't 'play' . Everythign else works fine - if I click on a DVD video in the music side, it works fine. When I click to play a Trailer of a Film I just get a black rectangle on my screen, when I run the mouse across it, I see the control bar become visible but totally black........... the trailer is playing and I can see it tracking across the bar at the top of the iTunes page.
Anyone got any idea what is the problem. I have written to iTunes, and apple and Samsung - I know, I know, I know ......... I shoulda come here first

Thanks guys


My System SpecsSystem Spec
.
12 Oct 2011   #2
Shark007

Windows 7 Ultimate 64bit
 
 

2 possibilities...

you need to update DirectX

or you need to update your GPU drivers (graphics driver)
get it from the chipset manufacturer, not the computer manufacturer.
My System SpecsSystem Spec
12 Oct 2011   #3
cheekiweeki

Windows 7 64 bit
 
 

Many thanks for your help Shark007 - I will try that tomorrow and come back and let you know if it works - gotta get to bed now - I am in France 00:40 a.m. here
Thanks again
My System SpecsSystem Spec
.

13 Oct 2011   #4
cheekiweeki

Windows 7 64 bit
 
 

Quote   Quote: Originally Posted by Shark007 View Post
2 possibilities...

you need to update DirectX

or you need to update your GPU drivers (graphics driver)
get it from the chipset manufacturer, not the computer manufacturer.

Tried all of the above - updated Nvidia too - no difference - blank screen!! Driving me crazy!!!!!
My System SpecsSystem Spec
13 Oct 2011   #5
Shark007

Windows 7 Ultimate 64bit
 
 

sorry to say, I have no other ideas
My System SpecsSystem Spec
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 Can't get Films from iTunes to play




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