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Windows 7 - Windows Media Player won't work

 
12-09-2011   #1


Windows 7 Home Premium SP 1, 32-bit
 
 

Windows Media Player won't work

I was trying to download ringtones for my phone and it gave me the error "windows media player is not working", it also says the windows photo viewer isn't working either. Does anyone know why? Thanks.

My System SpecsSystem Spec
12-09-2011   #2


Windows 7 x64 sp1
 
 


try this.
Go here
Microsoft Fix it Solution Center: troubleshooting software issues

click media player (in step 1) , skip step 2 and run the first fix it that appears in step 3 below.
My System SpecsSystem Spec
12-09-2011   #3


Windows 7 Home Premium SP 1, 32-bit
 
 


I did what you said and it still doesn't work. I then found where I was supposed to go to the device manager and make sure the sounds and videos were enabled and they were. Still doesn't work. This is the error is gave me "Windows Media Player encountered a problem while playing the file".
My System SpecsSystem Spec
.


12-09-2011   #4


Windows 7 Ultimate SP1 (64 bit), Windows XP SP3, Ubuntu 10.04
 
 


I had nothing but problems with WMP 12.

Do you have any other media player programs installed?
If so, do the files play in them?
My System SpecsSystem Spec
12-09-2011   #5
whs


Vista and Windows7, sometimes Ubuntu and Fedora
 
 


Quote:
"Windows Media Player encountered a problem while playing the file".
That could be anything e.g. a funny filetype, a corrupted file, etc. What is the filetype you want to play?
My System SpecsSystem Spec
12-09-2011   #6


Windows 7 Home Premium SP 1, 32-bit
 
 


It is in a mp3 format. I think I have quick time oon here, but it didn't work either
My System SpecsSystem Spec
12-09-2011   #7
whs


Vista and Windows7, sometimes Ubuntu and Fedora
 
 


The file is apparently corrupted. try to convert (fix) it from mp3 to mp3 with this program. If it converts, it may work. If it does not convert, the file is no good.
My System SpecsSystem Spec
12-09-2011   #8


Windows 7 Home Premium SP 1, 32-bit
 
 


I've downloaded the program, but not sure what to do with it. It says all to mp4, but nothing about 3
My System SpecsSystem Spec
12-09-2011   #9
whs


Vista and Windows7, sometimes Ubuntu and Fedora
 
 


You have to first click on audio (bottom left), then on mp3 and then see this tutorial: Format Factory on Vimeo
My System SpecsSystem Spec
12-10-2011   #10


Windows 7 Home Premium SP 1, 32-bit
 
 


That was a nice clear tutorial. I saved the file, but then when I went to browse, I couldn't find it. I opened the folder it was in, but didn't show it to me. I wonder if I just cannot download ringtones to my phone. Is there a way to test media player to see if it works under other circumstances? You don't know me, but I am a novice to all this computer stuff. Thanks.
My System SpecsSystem Spec
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