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Windows 7: Can't delete a jpg file

20 Dec 2011   #1

Windows 7 Home Premium 32bit
 
 
Can't delete a jpg file

I can't delete a jpg file from our computer. The issue is that we can't even click on the file w/o it freezing the computer. I noticed the problem because I tried to run a defrag and virus check but both get stuck on this same file. I can't right click on it or even drag a box over it w/o the computer freezing. Any suggestions? Thank you.

My System SpecsSystem Spec
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20 Dec 2011   #2

Windows 7 Pro x64 (1), Win7 Pro X64 / WinXP Pro x86 on (2)
 
 

Quote   Quote: Originally Posted by emccomb1 View Post
I can't delete a jpg file from our computer. The issue is that we can't even click on the file w/o it freezing the computer. I noticed the problem because I tried to run a defrag and virus check but both get stuck on this same file. I can't right click on it or even drag a box over it w/o the computer freezing. Any suggestions? Thank you.
Maybe try booting to "safe mode" (using F8 at boot to choose it) and then use Explorer while in "safe mode" to delete it... and hope it can be deleted that way.
My System SpecsSystem Spec
20 Dec 2011   #3

Windows 7 Professional SP1 64-bit
 
 

There is one program I know of called FileKiller that might be able to delete it for you. I cannot make any promises, but I hope it will do the job if using safe mode does not work.

FileKiller | Free Security & Utilities software downloads at SourceForge.net
My System SpecsSystem Spec
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20 Dec 2011   #4

Windows 7 Ultumate x64
 
 

whats the name of the file? it depends on that..viruses can appear to be other files
My System SpecsSystem Spec
20 Dec 2011   #5

Microsoft Windows 7 Home Premium 64-bit 7600
 
 

if you have malewarebytes installed ,try using file assasin
My System SpecsSystem Spec
20 Dec 2011   #6
Microsoft MVP

64-bit Windows 8.1 Enterprise
 
 

Hello Emccomb, and welcome to Seven Forums.

In addition, you might see if you may be able to use step 4 in the tutorial below to delete the jpg file from a command prompt at boot. I would also recommend to scan your system with MalwareBytes free to help make sure that your system is malware free.

File - Delete from Command Prompt

Hope this helps,
Shawn
My System SpecsSystem Spec
20 Dec 2011   #7

Windows 7 Ultimate SP1 x64
 
 

Try to delete it with Unlocker.
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 Can't delete a jpg file




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