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#1
Pixelated Images On New Windows 7 PC
Hello,
I'm not sure if this is the proper part of the forum in which to be posting this thread as I don't yet know if the issue is a problem with the hardware or software, so please excuse me if I've erred.
I recently purchased a Gateway FX6860-UR20P Desktop PC with an Intel Core i7-2600 processor running @ 3.4GHz, 8GB DDR3 RAM & ATI Radeon HD 6750 video card. The OS is Windows 7 Home Premium, 64-bit.
I'm experiencing an excessive amount of pixelation whenever I zoom into any photo file I happen to be viewing. I know that the pixelation is not native to the viewed files because when magnified in a similar fashion on my other machine, which is a ten year old Gateway 500X with Pentium 4, XP and NVidia GeForce4 MX-440 graphics card using the same monitor, the same files look fine, i.e., they exhibit a smoother graininess which is the way they look on other PCs as well.
The pixelation is clearly being generated by some component of the new machine, but I cannot determine if the video card, some part of the mobo, the OS or even a bad driver or setting is at fault. The Gateway/Acer service technicians couldn't determine this either since they shipped the unit back to me and claimed they couldn't see any problems.
I've posted two screen captures of a small jpg file, the first as it appears on the new unit with excessive pixelation, and the same file again as seen on the older machine, minus the pixelated distortion, which is how it should look:
I also notice the same type of pixelation when viewing low quality, small frame videos similarly zoomed in and even some fonts of html pages exhibit subtle amounts of pixelation too, as does Weather Bug's temperature icon as viewed in the system tray (though other system tray icons seem strangely unaffected).
I'm scheduled to send the tower back to Acer's service center once again, but I am worried about the very real possibility of the unit being returned to me once again in the same condition in which I shipped it out. Needless to say, I'm extremely upset about having purchased a brand new PC containing this issue right out of the box and sincerely hope that somebody in this forum might be able to offer some suggestions as to how this problem might be corrected, should Gateway/Acer fail to do so.
Thank you in advance.