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Windows 7 - Unable to play audio files, unable to hear audio from video files |
01-29-2012
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#1 | | |
Unable to play audio files, unable to hear audio from video files I just defragmented both c: and d: drives. D: is where I keep all my media. After defragmentation, both itunes and mediamonkey are completely unable to play audio files, and VLC can play video but there is no sound. Internet streaming plays as normal. Have I just destroyed my entire media collection by defragmenting with window 7's own utility?
| My System Specs | | System Manufacturer/Model Number ASUS K53SV OS Windows 7 x64 |
01-29-2012
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#2 | | Microsoft Windows 7 Home Premium 64-bit 7600 |
have a look at this tutorial it should help , im pretty sure your media is fine it will be a codec problem. SFC /SCANNOW Command - System File Checker - Windows 7 Forums | My System Specs | | System Manufacturer/Model Number Hewlett packard/p6512uk OS Microsoft Windows 7 Home Premium 64-bit 7600 CPU IIx4 amd athelon 635 processor Motherboard FOXCONN 2AA9 Memory 2x2gb Graphics Card ati radeon HD 5450 Sound Card (1) Realtek High Definition Audio (2) AMD High Definition Monitor(s) Displays samsung lcd tv 32" Screen Resolution 1360x 768 Keyboard wireless hp Mouse wireless Hp,optical PSU ? Cooling air! Hard Drives (1) WDC WD10 01FAES-60Z2A0 SATA Disk Device (2) Maxtor OneTouch USB Device (3) ST310003 33AS USB Device (4) WD My Book 1111 USB Device Internet Speed 1.10mb/s Other Info at last i got a decent off the shelf upgrade, haha i dont even know what a psu is,
UPDATE: of course now im a guru i know its a power supply unit! |
01-29-2012
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#3 | | |
Thanks for the reply. I ran the system file checker. It says "Windows Resource Protection found corrupt files but was unable to fix some of them." I am still unable to play audio files :S | My System Specs | | System Manufacturer/Model Number ASUS K53SV OS Windows 7 x64 |
01-29-2012
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#4 | | Windows 7 SP1, Home Premium, 64-bit |
Do you have a valid Windows 7 installation disc? You might consider a repair install, after backing up your data.
I use Windows Defrag and Media Monkey---never heard of this type of issue.
Can you play audio files with ANY app?
Do you show any errors regarding sound in Device Manager or any sound-related control panel tab?
Can you record sound?
Do you hear sound when going to Youtube and listening to a random posting? | My System Specs | | System Manufacturer/Model Number Ignatz Special; 4 speed manual gearbox; factory air conditioning; one of one OS Windows 7 SP1, Home Premium, 64-bit CPU Intel Sandy Bridge i5-2500, not overclocked Motherboard Gigabyte H67A-UD3H-B3, full ATX Memory 4 GB Crucial DDR3-1333 Graphics Card none; graphics are integrated on CPU Sound Card onboard: Realtek ALC892; external: USB Behringer UF0-202 Monitor(s) Displays NEC 90GX2-BK 19" LCD Screen Resolution 800 x 640 Keyboard Leopold Tenkeyless with Cherry Blue switches, USB Mouse Logitech or Microsoft optical wired; either USB or PS 2 PSU Seasonic SS-560KM, modular Case Antec Solo II Cooling CPU: Scythe Big Shuriken; Case: Scythe Slipstream 800 & 500 Hard Drives System: Intel 320 Series SSD, 80 GB;
Data: Samsung Spinpoint 103SJ, 1 TB;
Backup: WD Caviar Green WD15EADS-00P8B0, 1.5TB Other Info Power consumption of this system, including monitor: 68 watts at idle; 144 watts at full load |
01-29-2012
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#5 | | |
Windows media player, itunes, mediamonkey are all unable to play any file. When I press "play" mediamonkey and Quick time both stay stuck at 0:00, itunes freezes, and WMP comes up with an error that says "Windows Media Player cannot access the file. The file might be in use, you might not have access to the computer where the file is stored, or your proxy settings might not be correct."
My laptop (which I ordered from Amazon 2 months ago) did not come with a windows 7 disk.
When I click on "Manage Audio Devices" in control panel it comes up with an error "Windows has detected that audio enhancements for the following devices are causing problems: Speakers (Realtek High Definition Audio). Would you like to disable Driver Enhancements for this device?"
Sites like YouTube work perfectly fine :/ | My System Specs | | System Manufacturer/Model Number ASUS K53SV OS Windows 7 x64 |
01-29-2012
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#6 | | |
If it matters, I also ran the registry cleaner in ccleaner before defragmenting. I read somewhere cleaning the registry can create problems. | My System Specs | | System Manufacturer/Model Number ASUS K53SV OS Windows 7 x64 |
01-29-2012
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#7 | | Microsoft Windows 7 Home Premium 64-bit 7600 |
| My System Specs | | System Manufacturer/Model Number Hewlett packard/p6512uk OS Microsoft Windows 7 Home Premium 64-bit 7600 CPU IIx4 amd athelon 635 processor Motherboard FOXCONN 2AA9 Memory 2x2gb Graphics Card ati radeon HD 5450 Sound Card (1) Realtek High Definition Audio (2) AMD High Definition Monitor(s) Displays samsung lcd tv 32" Screen Resolution 1360x 768 Keyboard wireless hp Mouse wireless Hp,optical PSU ? Cooling air! Hard Drives (1) WDC WD10 01FAES-60Z2A0 SATA Disk Device (2) Maxtor OneTouch USB Device (3) ST310003 33AS USB Device (4) WD My Book 1111 USB Device Internet Speed 1.10mb/s Other Info at last i got a decent off the shelf upgrade, haha i dont even know what a psu is,
UPDATE: of course now im a guru i know its a power supply unit! |
01-29-2012
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#8 | | |
Unfortunately, I am an idiot and have put off setting up system restore until now. | My System Specs | | System Manufacturer/Model Number ASUS K53SV OS Windows 7 x64 |
01-29-2012
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#9 | | Windows 7 SP1, Home Premium, 64-bit |

Quote: Originally Posted by Absoluteg0 If it matters, I also ran the registry cleaner in ccleaner before defragmenting. I read somewhere cleaning the registry can create problems. That's true, but I wouldn't assume it fouled you up.
I'd do a system restore as advised. That's the quickest way to get an earlier registry back.
If that fails, then I would look to uninstall and reinstalling any and all audio drivers you may have.
You can download a legit Windows 7 ISO that you can burn to disk and then use to do a complete fresh clean install when and if needed. You would use your existing Product Key to activate any such clean install. | My System Specs | | System Manufacturer/Model Number Ignatz Special; 4 speed manual gearbox; factory air conditioning; one of one OS Windows 7 SP1, Home Premium, 64-bit CPU Intel Sandy Bridge i5-2500, not overclocked Motherboard Gigabyte H67A-UD3H-B3, full ATX Memory 4 GB Crucial DDR3-1333 Graphics Card none; graphics are integrated on CPU Sound Card onboard: Realtek ALC892; external: USB Behringer UF0-202 Monitor(s) Displays NEC 90GX2-BK 19" LCD Screen Resolution 800 x 640 Keyboard Leopold Tenkeyless with Cherry Blue switches, USB Mouse Logitech or Microsoft optical wired; either USB or PS 2 PSU Seasonic SS-560KM, modular Case Antec Solo II Cooling CPU: Scythe Big Shuriken; Case: Scythe Slipstream 800 & 500 Hard Drives System: Intel 320 Series SSD, 80 GB;
Data: Samsung Spinpoint 103SJ, 1 TB;
Backup: WD Caviar Green WD15EADS-00P8B0, 1.5TB Other Info Power consumption of this system, including monitor: 68 watts at idle; 144 watts at full load |
01-30-2012
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#10 | | |
Thanks boohbah and ignatzatsonic
"You can download a legit Windows 7 ISO that you can burn to disk and then use to do a complete fresh clean install when and if needed. You would use your existing Product Key to activate any such clean install."
This worked perfectly. | My System Specs | | System Manufacturer/Model Number ASUS K53SV OS Windows 7 x64 Unable to play audio files, unable to hear audio from video files problems? All times are GMT -5. The time now is 03:24 PM. |  |