Solved Can't play MP4 video files in Windows media player.

T

takenaback

New member
Up until recently I was able to play MP 4 video files in Windows media player 12 no problems at all but of late I get volume without any picture followed by an inevitable freeze. I then have to go to the task manager to stop it. It is OK at playing AVI files but I have resorted to using another player (VLC) for MP4.

I have recently switched to a solid-state drive and I thought that may have been the culprit for reasons beyond my knowledge but I reinstall Windows on a SATA drive and experienced exactly the same problems. Have another computer running Windows 7 with no such issues. I should also say that for the first time I have experienced a green screen when playing Flash content on the Web, don't know whether the two are connected.

I kind of miss being able to use the one player for everything so any assistance with this matter would be greatly appreciated.

Cheers



 

My Computer

Computer Manufacturer/Model Number
custom-built
OS
Windows 7 64bit Ultimate
CPU
Core i7 870 OC 4Ghz
Motherboard
Gigabyte GA-P55-UD4 P55 DDR3
Memory
Kingston 8G(2x2G)2000Mhz PC16000 DDR3
Graphics Card(s)
Sapphire ATI HD4350 512M DDR2 VGA DVI HDMI LP Silent Heatsin
Sound Card
on-board
Monitor(s) Displays
Asus VK222U
Hard Drives
WD 1TB SATAII HDD 64M Cache Green Power/
WD 1TB SATAII HDD 64M Cache Green Power External esata Backup
PSU
Corsair HX-620
Case
NZXT Hush
Cooling
2 120mm case fans/Noctua NH-U12P Special Edition SE2
Keyboard
Cherry silent keyboard
Mouse
Logitech Marble man mouse wheel
Internet Speed
8.2Mbps/.86Mbps
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Logitech Z-2300 THX 2.1 Speakers System/Quickcam Pro 9000

My Computer

Computer type
PC/Desktop
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Custom Build
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Windows 10 Pro x64
CPU
Intel Core i5 4440 @Stock
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Gigabyte Z97 D3H
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4 x 4GB HyperX Fury DDR3
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Gigabyte GTX 1050Ti O4G
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Integrated
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Dell P2417H
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1920 x 1080
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Samsung EVO 850 120GB / Toshiba DT01ACA050 1TB 7200prm 32MB
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Riotoro Onyx 750W
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NZXT H500 Black-Red
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Stock CPU + NZXT 120mm + 2x120mm red fans
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Modecom Volcano Lanparty
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Asus ROG Gladius / DeepCool E-Pad Plus
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DOCSIS 50/3 Mbit
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Google Chrome
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Asus K55VJ(i5 3210M, GT635M / 2GB, 8GB DDR3, 500GB HDD)
I have come across that pack of Codecs before, anyway I downloaded them and installed and it didn't make a difference. I think I will just use VLC as my default media player but I must admit little frustrating when it used to work and not even fixed by a clean install.

Thanks for your time.
 

My Computer

Computer Manufacturer/Model Number
custom-built
OS
Windows 7 64bit Ultimate
CPU
Core i7 870 OC 4Ghz
Motherboard
Gigabyte GA-P55-UD4 P55 DDR3
Memory
Kingston 8G(2x2G)2000Mhz PC16000 DDR3
Graphics Card(s)
Sapphire ATI HD4350 512M DDR2 VGA DVI HDMI LP Silent Heatsin
Sound Card
on-board
Monitor(s) Displays
Asus VK222U
Hard Drives
WD 1TB SATAII HDD 64M Cache Green Power/
WD 1TB SATAII HDD 64M Cache Green Power External esata Backup
PSU
Corsair HX-620
Case
NZXT Hush
Cooling
2 120mm case fans/Noctua NH-U12P Special Edition SE2
Keyboard
Cherry silent keyboard
Mouse
Logitech Marble man mouse wheel
Internet Speed
8.2Mbps/.86Mbps
Other Info
Logitech Z-2300 THX 2.1 Speakers System/Quickcam Pro 9000
When MP4's fail to play, most often, it is because they have the wrong file extension.
On the Misc TAB of the Shark007 Settings Application is a button to [Analyze a media file]
Use that tool on an MP4 that fails to play, post the output here and I'll see if I can get them playing for you.
 

My Computer

Computer Manufacturer/Model Number
Selfbuilt
OS
Windows 7 Ultimate 64bit
CPU
i7 2600k
Motherboard
asus P8Z68-V LE
Memory
16GB (4x4) corsair vengeance
Graphics Card(s)
Intel HD3000 iGPU / AMD HD6870 1024MB
Sound Card
bitstreamed to an Onkyo 609
Monitor(s) Displays
Asus VE278 27" LED / Bravia EX7 60" LED
Screen Resolution
native 1080p x2
Hard Drives
4x 2TB int. + 2x 2TB external and a SSD for the boot drive.
PSU
650w Antec
Case
NZXT tempest evo
Cooling
air/stock
Keyboard
Dell
Mouse
logitech m505
Internet Speed
dual: cable/blackberry tether for travel use
Other Info
BD re-writer //
asus notebook G73Jw

My Computer

Computer Manufacturer/Model Number
custom-built
OS
Windows 7 64bit Ultimate
CPU
Core i7 870 OC 4Ghz
Motherboard
Gigabyte GA-P55-UD4 P55 DDR3
Memory
Kingston 8G(2x2G)2000Mhz PC16000 DDR3
Graphics Card(s)
Sapphire ATI HD4350 512M DDR2 VGA DVI HDMI LP Silent Heatsin
Sound Card
on-board
Monitor(s) Displays
Asus VK222U
Hard Drives
WD 1TB SATAII HDD 64M Cache Green Power/
WD 1TB SATAII HDD 64M Cache Green Power External esata Backup
PSU
Corsair HX-620
Case
NZXT Hush
Cooling
2 120mm case fans/Noctua NH-U12P Special Edition SE2
Keyboard
Cherry silent keyboard
Mouse
Logitech Marble man mouse wheel
Internet Speed
8.2Mbps/.86Mbps
Other Info
Logitech Z-2300 THX 2.1 Speakers System/Quickcam Pro 9000
takenaback said:
View attachment 203071

I hope this is what you were asking for. Were you asking for the MP4 file as well?

Cheers
Click to expand...

yes, that is what I was asking for.

It seems that it is the most basic of MP4 files and Windows 7 should play that file perfectly all on its own without installing any additional codecs. If you have my software installed (Shark007 Win7codecs), pressing the [Reset All] button in the Settings Application will ensure that the Windows supplied decoders are set to their defaults.
 

My Computer

Computer Manufacturer/Model Number
Selfbuilt
OS
Windows 7 Ultimate 64bit
CPU
i7 2600k
Motherboard
asus P8Z68-V LE
Memory
16GB (4x4) corsair vengeance
Graphics Card(s)
Intel HD3000 iGPU / AMD HD6870 1024MB
Sound Card
bitstreamed to an Onkyo 609
Monitor(s) Displays
Asus VE278 27" LED / Bravia EX7 60" LED
Screen Resolution
native 1080p x2
Hard Drives
4x 2TB int. + 2x 2TB external and a SSD for the boot drive.
PSU
650w Antec
Case
NZXT tempest evo
Cooling
air/stock
Keyboard
Dell
Mouse
logitech m505
Internet Speed
dual: cable/blackberry tether for travel use
Other Info
BD re-writer //
asus notebook G73Jw
Thankyou, reset all did the trick.
 

My Computer

Computer Manufacturer/Model Number
custom-built
OS
Windows 7 64bit Ultimate
CPU
Core i7 870 OC 4Ghz
Motherboard
Gigabyte GA-P55-UD4 P55 DDR3
Memory
Kingston 8G(2x2G)2000Mhz PC16000 DDR3
Graphics Card(s)
Sapphire ATI HD4350 512M DDR2 VGA DVI HDMI LP Silent Heatsin
Sound Card
on-board
Monitor(s) Displays
Asus VK222U
Hard Drives
WD 1TB SATAII HDD 64M Cache Green Power/
WD 1TB SATAII HDD 64M Cache Green Power External esata Backup
PSU
Corsair HX-620
Case
NZXT Hush
Cooling
2 120mm case fans/Noctua NH-U12P Special Edition SE2
Keyboard
Cherry silent keyboard
Mouse
Logitech Marble man mouse wheel
Internet Speed
8.2Mbps/.86Mbps
Other Info
Logitech Z-2300 THX 2.1 Speakers System/Quickcam Pro 9000
*Firstly, sorry to bump such an old thread*

This is for Shark007 (if they're still around here somewhere?)

Having trouble with an .mp4 file. WMP error when I try opening.
I tried the above suggestion of resetting, which didn't work, so maybe not the same problem....

Analysed the file, which only produces:
Code: 
General
Complete name                        : pathway.mp4
Format                                   : MPEG-4
Format profile                          : Base Media
Codec ID                                : isom
File size                                  : 422 MiB
Gspot doesn't give any file info either....So i'm thinking the file is corrupt in some way????


i'll post this to the Shark007 forum as well...

cheers
 
Last edited:

My Computer

OS
Windows 7 x64
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