Windows 7: windows media player has stopped working

Magicianz · 19 Apr 2012

every time i run windows media player it keeps bringing up a message which says

The file wmploc.dll has a version number of 120.7.7601.17514 where
12.0.7600.16667 was expected

windows media player is not installed properly and must be reinstalled.

Do you want to install the player from the microsoft web site?

I went to the web site but i couldn't download coz there was no link.
Is there anybody who can help me fix this?

writhziden · 20 Apr 2012

Do the following steps:

Click the Start Menu.
Type "Windows Features" (without quotes) into the Search programs and files box.
Expand Media Features by pressing the + next to it (on the left).
Uncheck the box next to Windows Media Player.
Agree to turn off software that depends on Windows Media Player, as well.
Agree to any other dialog boxes that may appear.
Restart your computer.
Type "Windows Features" (without quotes) into the Search programs and files box.
Expand Media Features by pressing the + next to it (on the left).
Put a check back in the box for Windows Media Center and Windows Media Player.

Let us know if you need further help. Also let us know whether this solved your problem.

boohbah · 20 Apr 2012

have you recently added a third party theme which changed the wmploc.

Magicianz · 20 Apr 2012

thanks! it worked

writhziden · 20 Apr 2012

You're welcome. Glad it is working again!

Feel free to mark the thread solved.

corianboy · 19 Jan 2013

Thanks writhziden! I was having the same problem and this worked for me too

Christal · 05 Apr 2013

Quote: Originally Posted by writhziden

Do the following steps:

Click the Start Menu.
Type "Windows Features" (without quotes) into the Search programs and files box.
Expand Media Features by pressing the + next to it (on the left).
Uncheck the box next to Windows Media Player.
Agree to turn off software that depends on Windows Media Player, as well.
Agree to any other dialog boxes that may appear.
Restart your computer.
Type "Windows Features" (without quotes) into the Search programs and files box.
Expand Media Features by pressing the + next to it (on the left).
Put a check back in the box for Windows Media Center and Windows Media Player.

Let us know if you need further help. Also let us know whether this solved your problem.

Hello writhziden. I did this earlier. But my windows medai player still stopped working.
I just remember I did download and install new themes and installed. After I installed theme, my player corrupted. How to solve this and how to uninstall themes since I cant see it from my "uninstall program" .

Thanks.

Windows 7: windows media player has stopped working

windows media player has stopped working problems?