Import Pictures and Video Error

try this: plug USB cable into camera (with camera turned OFF) plug other end of USB cable into computer USB port--then turn ON camera--if you get an 'autorun' window--select 'take no action'.
open an explorer window--you should see if the camera (possible name 'data disk', 'removeable storage device' or even camera name)--right click--select OPEN--a window should open--click through the folder structure to a folder named DCIM--this folder should contain your photos-- select them all and drag them to a 'new folder' on your desktop (or whatever folder you use to store your photos).

tmaN69, that method worked just fine (50 photos). However, it is too much work for what used to be a simple task - stick a memory card into computer, click import, and walk away. What I want to know is why Windows is saying the files are being used by another process. I don't get that part.

that is the method that I have always used--don't have or like card readers.

as far as windows thinking that another process is using files--could be write caching or indexing the disk in your card reader--or--even though device manager shows device is working properly--it may not be.

glad you were able to get your photos.

am out