Suddenly can't open any images (jpg/bmp/png/etc)

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  1. Posts : 10
    Windows 7 home premium 64bit
       #1

    Suddenly can't open any images (jpg/bmp/png/etc)


    Hopefully someone can help!

    I've tried researching this problem on my own, but it seems like I'm apprently a unique case, due to the size of the issue.

    I noticed 2 nights ago that upon logging into my computer that my profile picture was "gone" the "frame" was still there, but it had no picture. I didn't think anything of it and just ignored it.

    Late last night I went to open a picture that was on my desktop and received an error stating that windows photo veiwer cannot open this file due to it being damaged, corrupted or too large.

    Hmm, thats odd, but alright.

    I then proceeded to realize that literally every single image file on my computer displayed the same error message.

    I have tried opening the images in paint and gimp just to confirm it wasn't some odd windows photo viewer issue, no go on those programs either. I then took a random image and emailed it to myself to view with gmail and all I got was a nice red "X".

    Other files and programs open just fine. Including text documents and misc file types.

    I simply cannot beleive that every single one of my pictures that are all stored in different folders and areas have suddenly been destroyed. I can varify that atleast a few of them opened last week.

    Any ideas?

    Thank you in advance for your time and suggestions!
      My Computer


  2. Posts : 71,959
    64-bit Windows 11 Pro for Workstations
       #2

    Hello McCloud, and welcome to Seven Forums.

    If you like, you could do a system restore using a restore point (if available) dated before this started to hopefully undo and fix this.

    Hope this helps, :)
    Shawn
      My Computer


  3. Posts : 418
    N/A
       #3

    I'ma gonna upload a random image of mine, it's one of Windows Vista's user account pictures.
    See if you can open it.

    Thanks!
    Attached Thumbnails Attached Thumbnails Suddenly can't open any images (jpg/bmp/png/etc)-user-account-picture.png  
    Last edited by Injust; 05 Jul 2017 at 07:43.
      My Computer


  4. Posts : 10
    Windows 7 home premium 64bit
    Thread Starter
       #4

    I *beleive* that any picture I save to my system currently will open. But I can't confirm this as im not home at the moment.

    I will let you know if I can as soon as possible.
      My Computer


  5. Posts : 10
    Windows 7 home premium 64bit
    Thread Starter
       #5

    Injust said:
    I'ma gonna upload a random image of mine, it's one of Windows Vista's user account pictures.
    See if you can open it.

    Thanks!
    Saved the picture to desktop and I can indeed open it.
      My Computer


  6. Posts : 10
    Windows 7 home premium 64bit
    Thread Starter
       #6

    Sorry to triple post.

    I don't have any system restore points to go back too :/
      My Computer


  7. Posts : 418
    N/A
       #7

    Hm...
    Please try using the Unhide program at Unhide Download and see if it helps. I doubt that it will, but please try.
    After that, please tell me if your problem is resolved. If not, please run a Malwarebytes scan.

    Oh, P.S., I'm not a real computer expert, just a geeky person trying to help
      My Computer


  8. Posts : 10
    Windows 7 home premium 64bit
    Thread Starter
       #8

    It's all good injust, I appreciate the help. I'm currently running a malwarebytes scan atm. The pictures aren't actually "gone" they just don't open correctly :/
      My Computer


  9. Posts : 418
    N/A
       #9

    Please try using the Unhide program, too.
    Some ransomware programs will "corrupt" all your files, and make you pay money to get them back. But some of them just hide the files
      My Computer


  10. Posts : 10
    Windows 7 home premium 64bit
    Thread Starter
       #10

    Well I ran malwarebytes and it actually found quite a few trojans and exploits, removed and still no go on the image files.

    the unhide program is currently running.
      My Computer


 
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