Windows 7: Need help with Adobe Flash player

Hello all, I just recently developed a problem wherein every time I go to YouTube I get the dialog box asking if flash can store information on my computer. I cannot click on it or make changes, the box stays put in the middle of video. Also, the amount of storage I choose never stays, meaning I choose unlimited, but later the slider will have moved, changing the quality of the video playing. I have gone into Control Panel > Flash and chosen to allow all sites to store information on my computer, but it does not seem to have any effect. I uploaded two screenshots. I tried Adobe's website, but the time involved to get an answer is ridiculous, so I am turning to the best source of information in hopes that someone here can help me with this issue. My flash player and plugin are current, and I uninstalled and reinstalled the flash players, with no change and it happens on either FireFox and IE. Thanks in advance!!

Did you use the official Flash uninstaller before reinstalling? If not, give it a try. Sometimes Flash leaves behind remnants that can interfere with a clean install.

Uninstall Flash Player | Windows

OK, This morning, when going to YouTube, the little boxes no longer automatically show up. However, when i right click and click settings I do get a dialog box asking if i want to set hardware acceleration, which i do, however, when I check the box, i cannot close the dialog box, it stays in the center of the screen. See current screenshot. thanks

Did you follow marsimar's advice?

Lots of folks miss part of the instructions, specifically, step# 4

   Quote: Originally Posted by Adobe

Delete Flash Player files and folders.

1. Choose Start > Run.
2. Copy and paste the following and click OK.C:\Windows\system32\Macromed\Flash
3. Delete all the files in this folder.
   
   
   

   ---

4. Follow step 1 to step 3 for the following:
   C:\Windows\SysWOW64\Macromed\Flash
   %appdata%\Adobe\Flash Player
   %appdata%\Macromedia\Flash Player

OK, for some reason, probably the samer that strted the problem, Flash player is fine now. However, since i do seem to have issues occasionally, I will save the instructions marsimar had said for future use. Solved thanks for all the imput!!

Glad to hear things got sorted out. Thanks for posting back!