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Windows 7: Adobe crashes, and can't watch blip or yt in hd

10 Mar 2013   #1
BinkerNate

Windows 7
 
 
Adobe crashes, and can't watch blip or yt in hd

It all started when my yt seemed to be experiencing a malfunction of sorts: it couldn't play in HD (480p fine, but not 720p or 1080p). I didn't know what to do, and made a thread here that no one responded to. Now, I realize that when I use firefox, my blip doesn't work at all, and when I try and play yt on HD there, Adobe crashes. So yeah, something's wrong and I need help: I used antispyware last night and got rid of some adware, and I just used malwarebytes and found nothing bad there. The FAQ on yt didn't get me anywhere, and I'm not sure if or how/where to uninstall and reinstall flash if I need to. I need help; please respond with any ideas.

ONE MORE THING TO ADD: Netflix is fine, so nothing wrong with Silverlight. Dailymotion runs good too.


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10 Mar 2013   #2
marsmimar

Microsoft Community Contributor Award Recipient

 
 

Try using the official Adobe Flash uninstaller. This should get rid of all bits and pieces of Flash that may be preventing a clean reinstall. Don't forget to follow the instructions in Step 3.3 for cleaning out specific files. Then try installing a fresh copy of Flash from the Adobe site. (Make sure you uncheck any additional "stuff" like toolbars, browsers, etc that might be offered as part of the Flash download.)

Uninstall Flash Player | Windows

Adobe - Install Adobe Flash Player
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10 Mar 2013   #3
BinkerNate

Windows 7
 
 

...heh, lol

Okay, it works fine now. It was a little slow on firefox's part, but it's all good for both yt and blip. Jeez, and I saw the uninstaller before making this thread, though I wasn't sure on if there was a specific version of flash I was suppose to dl.

Anyways, thanks!
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10 Mar 2013   #4
marsmimar

Microsoft Community Contributor Award Recipient

 
 

Glad to hear you got it sorted out. Thanks for posting back!
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21 Mar 2013   #5
BinkerNate

Windows 7
 
 

Okay, I've marked this unsolved for the moment for a reason: it started to happen again on my IE (cropping visuals while watching on yt) but not on Firefox (yet), and I know why now: it happened after my beta update. I had to update it because the "!" pics were being showed on certain sites. But now, after the fact, yt has cropping visuals on IE, but not on Firefox for the moment. I do remember that I must've done a beta update before the problem happened the last time. So its the beta update. What should I do? I thought about reinstalling again, but I know the beta will pop up again after the certain time and the problems will just repeat. Isn't there another way/thing to do?

UPDATE: Firefox is being affected, but only when the video is in hd
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 Adobe crashes, and can't watch blip or yt in hd




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