IC, It sounds like sandybeach (SB) is okay until s/he reaches the part where the "lightbox" pop-up is supposed to "pop-up", but it does not.
Quote: Originally Posted by sandybeach
I do not know if I am answering in the right place as I said I am new. But I go into jw.org and try to do the music or any files that are Mp3 and it won't open for me to select what to dl.it doesn't say anything just don't open to dl it
Quote: Originally Posted by indianacarnie
If you click on the MP3 rectangle, a box pops up with a list of songs that says "play/download".
SB, don't worry, you have posted your question/thread in the right place.
There is one FireFox (FF) option I would like you to check:
Click on Tools
and near the bottom click on Options
: Attachment 259711
opens, click on the Content
Tab. Is your setting for allowing pop-ups checked or unchecked? Attachment 259712
If it is checked, uncheck it, and OK your way out.
Restart FF and try to make your D/L at jw.org
If it is already unchecked or your change to the option does not work, I have several questions,
Do you have this problem on any other sites that have Mp3 D/L's or is this the only site that acts this way?
Have you successfully done Mp3 D/L's from jw.org before, but now they won't?
And, just for a test. Can you try using your Internet Explorer (IE) browser at that jw.org page to see if it also acts the same way? Do you need help finding your IE browser?