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Windows 7: problems downloading mp3

19 Mar 2013   #21
Anak

Microsoft Community Contributor Award Recipient

Win 7 Home Premium 64bit Ver 6.1.7600 Build 7601 - SP1
 
 

indiana, SB replied to a post by a member from India, do you remember seeing it? Now its gone.


My System SpecsSystem Spec
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19 Mar 2013   #22
indianacarnie

 

Yep.
My System SpecsSystem Spec
19 Mar 2013   #23
Anak

Microsoft Community Contributor Award Recipient

Win 7 Home Premium 64bit Ver 6.1.7600 Build 7601 - SP1
 
 

Ahh, the good die young....
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19 Mar 2013   #24
indianacarnie

 



SandyBeach, if you still have problems either post back or P.M. me and we'll get you straightened out.
My System SpecsSystem Spec
19 Mar 2013   #25
sandybeach

windows7 home premium 32bit
 
 

Ok I hope I am posting back right but I have everything updated and I don't know if I can play mp3's I don't have. Any just know I can't dl mp3 from that page
My System SpecsSystem Spec
19 Mar 2013   #26
indianacarnie

 

O.K. Welcome back, the person who told you to download realplayer was just a spammer and has been ousted. First, have you tried any of the fixes already recommended to you? And I don't mean fraudulent "advice" to download any unnecessary extra players.

I have installed FireFox on my machine (which I don't normally use and personally don't like) so we can work this through. My installation is "virgin" i.e. I haven't done anything to it, and it downloads just fine. First thing to try/do is Open Fire Fox, click on the orange Firefox tab (upper left), in the drop down tab hover your cursor over Help, another sub-menu will come out the side. The options include : Troubleshooting Information , Restart with add-ons Disabled and a few others, but those are what we're looking for. If you've installed add-ons and "extra's", try the Restart with Add-ons Disabled first. You'll get a pop-up asking "Are you sure you want to disable all Add-ons and restart?" Click Restart. Firefox will close and another pop -up will come up saying blah blah blah, click Start in Safe Mode. When it restarts , try going to your site and see if you can download now. You should be able to if its a add on thats preventing you from downloading. If you STILL have no joy, Do the above, but instead of choosing "Restart with Add-ons Disabled" click "Troubleshooting Information", on the page that comes up there will be a box that looks like this :
problems downloading mp3-capture.jpg

Click the Reset Firefox. If after all this you still cannot download, let us know and we'll go from there. Hope this helps.

(As an aside, We try very hard here to help people solve their problems and 99.99% or more of us truly want to help, but a word of caution about this or any other forum, before you take advice from someone at least look at their "particulars", i.e. post count, any awards rankings etc. If like before someone offers you advice and their post count is "one", you might want to take that with a grain of salt)


My System SpecsSystem Spec
19 Mar 2013   #27
sandybeach

windows7 home premium 32bit
 
 

What do u use for a browser
My System SpecsSystem Spec
19 Mar 2013   #28
indianacarnie

 

I use Opera as my primary browser and Maxthon3 as my number 2. But I used firefox to check for issues related to your problem. Did none of them work?
My System SpecsSystem Spec
19 Mar 2013   #29
sandybeach

windows7 home premium 32bit
 
 

[QUOTE=indianacarnie;2330770]I use Opera as my primary browser and Maxthon3 as my number 2. But I used can u use opera maxi thorn 3 on a laptop that has windows 7 and Ty so much for the help but my husband went in to night and put something and now it works
My System SpecsSystem Spec
19 Mar 2013   #30
indianacarnie

 

Glad you got everything working! Happy computing!
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