problems downloading mp3

Which one, please be specific. Sing to Jehovah? Sorry I see which one you mean. One second while I get the site back up.

Anak said:

IC, It sounds like sandybeach (SB) is okay until s/he reaches the part where the "lightbox" pop-up is supposed to "pop-up", but it does not.

sandybeach said:

I do not know if I am answering in the right place as I said I am new. But I go into jw.org and try to do the music or any files that are Mp3 and it won't open for me to select what to dl.it doesn't say anything just don't open to dl it

indianacarnie said:

If you click on the MP3 rectangle, a box pops up with a list of songs that says "play/download".

SB, don't worry, you have posted your question/thread in the right place.

There is one FireFox (FF) option I would like you to check:
Click on Tools and near the bottom click on Options:
Attachment 259711

When Options opens, click on the Content Tab. Is your setting for allowing pop-ups checked or unchecked?
Attachment 259712

If it is checked, uncheck it, and OK your way out.
Restart FF and try to make your D/L at jw.org

If it is already unchecked or your change to the option does not work, I have several questions,

Do you have this problem on any other sites that have Mp3 D/L's or is this the only site that acts this way?

Have you successfully done Mp3 D/L's from jw.org before, but now they won't?

And, just for a test. Can you try using your Internet Explorer (IE) browser at that jw.org page to see if it also acts the same way? Do you need help finding your IE browser?

Sandybeach, have you read and done what Anak said in this post?

So you don't get this: Correct?

@EL7,

One step at a time EL7. "Too many Cook's spoil the Broth".

SB picked indiana to follow, and by rights he made his suggestion before mine.

S/he is having a hard enough time trying to understand why s/he can't D/L Mp3 files, I am content to have indiana take lead.
If his suggestions don't help SB. He or you can use mine.

By the way, I wouldn't be surprised if my suggestion to check the pop-up setting in FF won't work because I have it checked and I can invoke the "lightbox" helper where the D/L links are, but it needs to be checked out in SB's FF browser in order to rule it out.
The "lightbox" is a different kind of pop-up, it's actually more of an action to opening a new window within that page.

It could be a corrupt user profile in FF.
'nough said for now, I'll be in the background watchin'

Looks kinda like a moot point now anyway...... haven't seen hide nor hair of the OP. But if I'm not here, please either one of you hop on in, the MAIN thing is to get OP's happy and downloading. :)

There may be many reasons why sandybeach waits a while before s/he will reply, family and services are very important, and s/he may have limited use of the computer, especially during the weekends.

EL7 and I have your back IC.

You update Mozilla through your browser. It should update itself. I don't think you're going to like realplayer either plus it would have absolutely nothing to do with downloading. Windows Media Player , thats already on your system is fine for mp3's. If you're still having problems post back and we will fix it.