Windows 7: problems downloading mp3

having promblems dling mp3 from site jw.org

Hi sandybeach, welcome to 7F!

Are you having problems downloading material from Jehovah Witnesses?

Can you be more specific, are you getting any error or warning messages?

Welcome to SF Sandybeach,
As mentioned above the more clarity and details you can provide the better the answers and time savings.

Welcome to the forums.

I just went and downloaded a mp3 from there. No problems. The Jehovah's Witness site, correct? Are you having problems downloading anything else? Maybe an overloaded server when you tried, so have you went back and tried again? Not sure what your problem could be, as stated above a little more info would benefit us greatly on your problem.

I do not know if I am answering in the right place as I said I am new. But I go into jw.org and try to do the music or any files that are Mp3 and it won't open for me to select what to dl.it doesn't say anything just don't open to dl it

sandybeach, do you know which browser you are using, and what version? When you click the MP3 button the screen should darken a little, and a smaller window pops up with a list of songs to choose from (this would be known as a "lightbox" effect). It may not be working properly for you. Knowing which browser and version you have would help us to know how to help you.


edit: Just a thought... have you tried simply rebooting your computer? Perhaps something glitched out and needs resetting.

Yea knowing which browser you're using would be great. Usually you should just get a save option then be able to open it up with say windows media player or what ever music player you are currently using. I'm going to assume you're using internet explorer, you should get a prompt to download and just click save after clicking on the music file on the site by clicking on title of that mp3. Once saved you can open it up preferably with windows media player since it comes with windows 7 and be able to play it.

Ok I use Firefox the updated version and yes I tried rebooting my com

O.K. When I go to that site, it opens its homepage. I scroll down to the bottom where the columns are saying "Read", "Learn About" , "Download" etc. Right? O.k. I click on "Music" in the Download column. It takes me to a page Titled "Music for Christian Worship". Correct? Is this where/what you see/get to also? Theres boxes there that say "Sing to Jehovah" 6 of them, and 6 boxes that say "Kingdom Melodies". Correct? They look like this :


Under the "Sing to Jehovah" box/icon theres two smaller rectangles saying MP3 and AAC with a little headphone icon next to the MP3. Correct? If you click on the MP3 rectangle, a box pops up with a list of songs that says "play/download". If you click on the little arrowish thing in front of the song it will play. If you click on the name of the song , it will download. (Or you can look in the upper righthand side to "download all files (ZIP) )" If you want to download them all use that, or you could download them all (or not) one by one. I use Opera as a browser , when I click on a song to download I see this pop up (you should have something similar) :

Choose save, you'll get another window pop up,choose where you want to save it to, Desktop/Music folder/Wherever. If what you see is significantly different from what I have written , tell us where it diverges and we'll go from there. Hope this helps.

IC, It sounds like sandybeach (SB) is okay until s/he reaches the part where the "lightbox" pop-up is supposed to "pop-up", but it does not.

SB, don't worry, you have posted your question/thread in the right place.

There is one FireFox (FF) option I would like you to check:
Click on Tools and near the bottom click on Options:


When Options opens, click on the Content Tab. Is your setting for allowing pop-ups checked or unchecked?


If it is checked, uncheck it, and OK your way out.
Restart FF and try to make your D/L at jw.org

If it is already unchecked or your change to the option does not work, I have several questions,

Do you have this problem on any other sites that have Mp3 D/L's or is this the only site that acts this way?

Have you successfully done Mp3 D/L's from jw.org before, but now they won't?

And, just for a test. Can you try using your Internet Explorer (IE) browser at that jw.org page to see if it also acts the same way? Do you need help finding your IE browser?