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Windows 7: Photos have a red cast


20 Mar 2013   #1

windows 7 ultimate 32 bit
 
 
Photos have a red cast

HELP please. Have Windows 7 Ultimate with Photoshop CS5 & Epson R3000 printer. Everything had been working swell, but now all of my photos have a red cast and people look sunburned. Photos look good when imported from camera and in Bridge thumbnails, but in Windows Photo Gallery or Photoshop everything turns red, and that's how photos print too. There seems to be plenty of discussion about this on web sites, but I can't find anyone with the step-by-step solution. If you know the fix, I would be thrilled. Thank you, Steve

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21 Mar 2013   #2

windows 7 home 64bit
 
 

Hi Shessel Welcome to Windows 7 Forum This does seem to be a common problem with many given solutions given on the web try the one below and see if it helps any ?

How to Remove a Color Cast - Tutorials
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21 Mar 2013   #3

win 7 home premium 64 bit
 
 

That magenta cast to your photos is caused by the digi camera sensor. Most camera will produce either a magenta cast or green. Thats why its a common issue on the web.
I will make an assumption and say these pictures are jpegs and not raw files. If you only shoot in jpeg, imo photoshop is a bit overkill.
To get rid of the cast there are numerous ways, open up the pic in photoshop camera raw and use auto develop settings. Have a special look at the white balance sliders and adjust the tint slider(shift to green ) bit by bit.
If the pics were raw you could have great fun learning how to post process a digital image!
If you cant open the image in acr, then you can do an adjustment layer and adjust the colour channel accordingly.
Also try adobe website for adobe tv they can provide some good tutorials, far better than my explanation.
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22 Mar 2013   #4

windows 7 ultimate 32 bit
 
 

King, thank you for the tip. I am shooting in jpeg and this has never been a problem before; any idea why it started now?
Thank you, Steve
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23 Mar 2013   #5

Windows 7 Pro x64 (1), Win7 Pro X64 / WinXP Pro x86 on (2)
 
 

Quote   Quote: Originally Posted by shessel View Post
HELP please. Have Windows 7 Ultimate with Photoshop CS5 & Epson R3000 printer. Everything had been working swell, but now all of my photos have a red cast and people look sunburned. Photos look good when imported from camera and in Bridge thumbnails, but in Windows Photo Gallery or Photoshop everything turns red, and that's how photos print too.
How about posting just one sample picture which you say "looks good when imported from camera". I'd like to download it myself and see if it looks good in each of the various image viewer products I have, including Photoshop CS6.

You're suggesting that the original JPG looks good and somehow changes color when you open it in Photoshop? With what viewing software are you looking at the newly imported JPG's with? What camera are you using? What transfer software are you using to import the JPG's from camera to PC?

Posting one sample would be helpful.
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23 Mar 2013   #6

Windows 7 home premium x64
 
 

Things like that can also be affected by your monitor colour settings, photo manipulation programs usually have a utility to adjust accordingly. I would be interested to know what these look like if you print one ?
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23 Mar 2013   #7
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

Quote   Quote: Originally Posted by cyclic View Post
Things like that can also be affected by your monitor colour settings, photo manipulation programs usually have a utility to adjust accordingly. I would be interested to know what these look like if you print one ?
OP stated they print poorly as well.

Echoing dsperber, a sample would be good.
Upload the actual image, not a snip.

This is the preferred, best way to upload an image to a post.
Screenshots and Files - Upload and Post in Seven Forums
You may also upload a photo without using the Snipping tool.
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23 Mar 2013   #8

win 7 home premium 64 bit
 
 

They look good in thumbnail size because of the size, you cant detect the cast until print or full size. I had this problem using at first using a canon 40d imported into lightroom. Inexperience made me wonder like you what the problem was.
What are the images like full screen after importing in bridge?
Have they had any adjustments to them on import, likewise with PS. You may have accidentally added an import adjustment. Or are you using one of adobes camera profiles what you didnt once use?
Check the settings in camera, EG if its a canon dslr on the menu goto picture style and use a preset or create your own and zero all settings.
Clear preferences in PS or even uninstall and reinstall, BUT make sure you have all serial numbers if its an upgrade. Do not uninstall unless you have the serial numbers of all versions.
Although the same principles apply using PS and LR(both adobe)whereas camera raw is concerned,i cant get my head round PS, but if you can get the image to open in ACR, you will see the white balance sliders, adjust the tint and see what happens.

Let us know how you get on
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23 Mar 2013   #9

W7 X-64 RTM,SUSE 11.1, XP PRO SP3 as a VM, VMware ESXi
 
 

Hi there
there are loads of possible reasons why this might be happening

You might need to check any or all of these

1) Inks -- one of the colours might not be functioning 100% correctly -- try the "utilities" to clean the jets.
2) Colour calibration of monitor -- your monitor might be out so the picture you see on the screen doesn't print the same as on the photo.
3) Quality of paper --yes this can make a difference.
4) Printing - do you let Photoshop or the printer do colour adjustment -- often it's best on the CHEAPER printers to let the printer apply the colour corrections rather than photoshop
5) Have you set all the photoshop colour options correctly.(Set via edit==>Colour settings (CS6)
There's a HUGE range of possibilities -- You'll just have to try and experiment. There's too many options to attempt to fix this without having a copy of the file so I can see what it looks like on a decent monitor.

Cheers
jimbo


Attached Thumbnails
Photos have a red cast-photoshop1.png   Photos have a red cast-photoshop2.png  
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23 Mar 2013   #10

Windows 7 Pro x64 (1), Win7 Pro X64 / WinXP Pro x86 on (2)
 
 

Quote   Quote: Originally Posted by shessel View Post
I am shooting in jpeg and this has never been a problem before; any idea why it started now?
Can't help you unless you upload an actual sample of one of these JPG's which you say exhibits the symptom, so that at least several of us can examine the JPG in our own environment for ourselves.

As was explained, attach the true original untouched JPG file itself to your post just as you got it out of the camera... not a screenshot of it as displayed on your monitor in some application (although we understand it is when displayed by some application or when being printed that you say the color shift occurs). Also, no re-size or manipulation. Just the true original JPG, so that we can work with it ourselves.

Thanks. We'll be glad to help and try to explain what you're seeing, but we need that sample from you.
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 Photos have a red cast




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