Error when loading .WMV files in DVD Maker


  1. EWG
    Posts : 42
    Windows 7 Home Edition, 64bit
       New #1

    Error when loading .WMV files in DVD Maker


    A month ago DVD Maker would burn a .wmv file no problem. Now whenever I try and load up any type of file (other than .jpg for some reason) I get the following error:

    "The file <name>.wmv is not a supported file type and it cannot be imported"

    This issue (along with several others, listed here: Multiple issues after update (sfc /scannow and CheckSUR logs included)) have popped up after performing a Windows Update back on 3/14/2013.

    I have taken the following actions to attempt to resolve the issue:
    1. Ran a virus scan using avast! (no issues found)
    2. Ran a system scan using Malwarebytes (no issues found)
    3. Ran a System Repair using chkdsk /r
    4. Ran a System Check using sfc /scannow (no integrity violations found)
    5. Ran a CheckSUR (no problems found)
    6. Confirmed that DVD Maker has no filters installed

    Any help would be greatly appreciated. I'm using Windows 7, 64bit

    Thanks,
    EWG
      My Computer
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  3. Faladu
    Posts : 1,269
    Windows 7 Ultimate Retail Box (64-bit installed) + Service Pack 1
       New #2

    I would reinstall DVD Maker and see if that repairs the damage, wondering if a common .dll it uses, was replaced by something else.
      My Computer
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