WMP caused my system hang

hdotjaza · 25 Jan 2009

Hello everyone

I have a problem with Windows Media Player and it's this: When I want to open a new media file by WMP, the system hang completely in a way that every things lock even mouse or the clock of system, completely every things and also it takes no process.

(My WMP is completely update)

Thanks

Mark · 25 Jan 2009

Is this a new problem or does it always happen?

hdotjaza · 25 Jan 2009

Mr GRiM said:

Is this a new problem or does it always happen?

Yeah, it appears to be new. I didn't have this problem since two days ago.

Mark · 25 Jan 2009

Have you installed anything since then or applied any sort of patch?

hdotjaza · 25 Jan 2009

Mr GRiM said:

Have you installed anything since then or applied any sort of patch?

Of course I installed so many apps link FireFox, FDM, Babylon, Messenger, VS and ... But no patch.

Mark · 25 Jan 2009

Is it possible to do a system restore to a time when it was working and the install your apps again and check WMP after each install to see if it has been affected?

I think you will need to this as a process of elimination to find the cause of the problem.

hdotjaza · 25 Jan 2009

No because if I want to restore my system and reinstall my apps again, it nearly takes half of a day. So I prefer to find another solution and not an omitting one.
Thanks by the way

Mark · 25 Jan 2009

Have you got x64 or x86 Windows 7?

hdotjaza · 25 Jan 2009

x86

Mark · 25 Jan 2009

You could try a scan of the system files to make none are corrupt by Opening command prompt as administrator and type sfc /scannow and after it's finished restart and see if it makes a difference.