I have a Windows 7 PC running the latest version of iTunes (220.127.116.11).
Whenever I inset a CD to import into iTunes, the program doesn't see the CD at all. It doesn't offer to import the CD, it doesn't appear in the sidebar, it's not next to my other devices, nothing.
This only started happening after I updated to iTunes 11. I've tried uninstalling iTunes and re-installing it, and ensuring that the CD's format has iTunes as the default format. I can't even play the CD in iTunes! If I try to drag and drop the tracks from the CD into iTunes, I get a red prohibitory sign.
I've tried this with several CDs, all with the same results. I can import CDs into a friend's Mac running iTunes 11 without any issue.
What makes it even stranger is that CDs do open up in VLC and in Windows Media Player, without issue. For some reason, iTunes isn't recognizing any CDs, and it seems to "block" the disc when I try to play it in the program. I've made sure iTunes is the default player for all applicable audio files, and I even followed the instructions in this helpful iTunes KB article from Apple.
There was an upper filter in the registry, but even after removing that, and rebooting Windows, I had no luck.
I also ran the CD/DVD diagnostic tool in Help--->Run Diagnostics in iTunes, and everything checked out just fine.
I checked my iTunes preferences to ensure that "Ask to Import CD" is selected.
I've also tried different Autoplay settings, and turning Autoplay off completely, but it had no effect.
I did a repair install of iTunes, but that didn't seem to get it.
I checked a fresh iTunes library in the Guest account in Windows, but it didn't see it either. I'm not sure if a clean install of iTunes would really do the job, and I don't really want to do that either.
I've checked multiple audio discs, just so I could be sure that it wasn't a faulty CD, but it isn't.
iTunes reads the CDs without issue on another machine running Windows 7.
If anyone has any other suggestions, I'd be much obliged; I'm completely stumped!