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Windows 7: Problem viewing Videos on line

09 Jun 2013   #1

Windows 7 32 bit
 
 
Problem viewing Videos on line

My computor says it has Adobe Flash Player version 11.7.700.202. I have Windows 7 32 bit operating system. Up until a few days ago I had no problems viewing videos. Now when ever I click on a video all I see is a black screen, sometimes with arrows, and I can hear sound but see no Video, except when I go to Youtube's site, there I can see them. I tried to remove and reinstall adobe Flash player but everytime I try at about 50% download a box comes up and says I need to close Internet Explorer to comtinue, but I can not figure out what is still running?


My System SpecsSystem Spec
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09 Jun 2013   #2

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

Lets run this tool



Click here DDS

Click on Download Now button

When the download is complete . Drag the DDS program from the Downloads folder to your Desktop

Double click the DDS icon on the Desktop to run the tool.

Place a check next to attact.txt and click Start . When done, DDS will open two logs
DDS.txt
Attach.txt

Save two logs onto your desktop and upload them with your reply
My System SpecsSystem Spec
09 Jun 2013   #3

Windows 7 32 bit
 
 
Problem Viewing Videos

Here are the two uploads requested:


Attached Files
File Type: txt dds.txt (23.2 KB, 1 views)
File Type: txt attach.txt (13.0 KB, 1 views)
My System SpecsSystem Spec
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09 Jun 2013   #4

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

When you're trying to watch videos are you using Chrome or IE ? Cause you only installed Flash for IE .

For chrome

Enable system Flash Player in Google Chrome | Windows | Mac
My System SpecsSystem Spec
09 Jun 2013   #5

Windows 7 32 bit
 
 
Problems viewing videos

As far as I know I amusing Internet Explorer.
My System SpecsSystem Spec
09 Jun 2013   #6

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

RogueKiller for 32bit or RogueKiller for 64bit

Click on one of the links above that goes with your Windows 7 bit versions

Save to the Desktop.

Close all windows and browsers

Right click on and choose Run as Administrator

Press: SCAN

provide the RKreport.txt (Mode: Scan) in your reply.
My System SpecsSystem Spec
09 Jun 2013   #7

Windows 7 32 bit
 
 
Problem viewing Videos

See Attached, I hope this is the RK Report you asked me to send?


Attached Files
File Type: txt RKreport[1]_S_06092013_02d1410.txt (2.6 KB, 1 views)
My System SpecsSystem Spec
09 Jun 2013   #8

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

Nothing in there should be stopping you from viewing Flash video .

Did you run MalwareBytes ?

Download Link MalwareBytes

When the installation is done uncheck Enable free trial of Malwarebytes (see image below )



Update the definitions and do a full scan
My System SpecsSystem Spec
10 Jun 2013   #9

Win-7 Home Prem 64-bit 7601 Free SP1
 
 

If you can watch videos on youtube where are these videos you can't view ?
In-Private browsing and Active x filtering are the 2 things which will stop a video from playing that I know of,
When you have an issue use Alt+ type TA or Menubar/ Tools/ Manage add-ons and make sure Shockwave element is Enabled also make sure Silverlight is as well.
If you see a Blue circle with a slash through it on the top right right click it to disable active x filtering,

If you watch allot of videos,
Delete your browser history Ctrl+Shift+Delete or Alt+type TD
My System SpecsSystem Spec
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 Problem viewing Videos on line




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