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#1
iPhone syncs but doesn't show up on "My Computer"
Hi folks,
I have an iphone 4s which I sync on the PC using iTunes. When I plug the iPhone into the PC, iTunes syncs the phone but it doesn't show up under "My Computer," and I'm can't import my pictures to the PC.
Previous to this, I was having startup issues so I had Startup Repair fix the PC and restore it to a working configuration before the issue. However, now Norton Utilities wasn't working and I had to reinstall that. I'm wondering if this had anything to do with it. I got this error message:
"Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)"
Tried googling this and most forums say it's a driver issue, but when I prompted the computer to do a driver search, it says the correct driver is installed. I opened Device Manager and the Apple Mobile Device Driver seems to be working properly.
Any help would be appreciated.
Thanks,
cqangel