Windows Media Player Help returns the wrong help screen


  1. CheshireLeopard
    Posts : 6
    Windows 7 Ultimate 64-bit
       New #1

    Windows Media Player Help returns the wrong help screen


    From the Windows Media Player menu bar, selecting [Help]->[Windows Media Player Help] returns the "Windows Help and Support" screen, the content of which has no apparent connection to Windows Media Player.

    What is the secret to getting the Windows Media Player help facility to return help about the Windows Media Player?
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  3. ThrashZone
    Posts : 20,583
    Win-7-Pro64bit 7-H-Prem-64bit
       New #2

    WMP Troubleshooter,
    http://support.microsoft.com/mats/windows_media_player_diagnostic/
    http://windows.microsoft.com/en-us/windows7/open-the-windows-media-player-settings-troubleshooter
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  4. CheshireLeopard
    Posts : 6
    Windows 7 Ultimate 64-bit
    Thread Starter
       New #3

    Turning on the "Online Help" option seems to have fixed the problem.
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  6. ThrashZone
    Posts : 20,583
    Win-7-Pro64bit 7-H-Prem-64bit
       New #4

    Glad you resolved the problem and thanks for the update,
    Cheers.
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