Windows Media Player Video Freezes Audio Fine


  1. kevi3434
    Posts : 36
    Windows 7 Pro x64
       New #1

    Windows Media Player Video Freezes Audio Fine


    I have a problem with playing a high definition video that I rendered using Sony Vegas 12. This problem only recently arose. I can play videos that I have rendered from After Effects CS6 perfectly fine. Here are the two video details:

    -- After Effects Rendered --

    Length: 04:56
    Frame Size: 1920 x 1080
    Data Rate: 5975kbps
    Total Bitrate: 6164kbps
    Frame Rate: 29 frame/second
    Audio Bitrate: 189kbps
    Channels: 2 (Stereo)
    Audio Sample Rate: 48 kHz

    -- Sony Vegas Rendered --

    Length: 04:56
    Frame Size: 1920 x 1080
    Data Rate: 15288kbps
    Total Bitrate: 15544kbps
    Frame Rate: 29 frames/second
    Audio Bitrate: 256kbps
    Channels: 2 (Stereo)
    Audio Sample Rate: 48 kHz


    Prior to the problem I had no codecs installed and all my videos played perfectly fine, then the problem occurred and I decided to install K-Lite Full Codec Pack; which didn't fix the issue. Here are my PC specifications:

    Operating System: Windows 7 Pro x64
    Memory: 8GB
    Processor: Intel i5 3570K
    Hard Drive: Seagate 1TB
    Graphics Card: AMD Radeon HD 7950
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  3. ICIT2LOL
    Posts : 21,004
    Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
       New #2

    Hmm that is some expensive software Kev I suppose and am assuming you have updated all the drivers etc etc?

    Might be worth just running these mate

    https://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

    https://www.sevenforums.com/tutorials/433-disk-check.html

    it would not hurt either mate to run these and at least it eliminates a few things

    http://www.malwarebytes.org/products/malwarebytes_free/

    http://www.bleepingcomputer.com/download/adwcleaner/

    download from bleeping computer
    I suppose even reseating the GPU /s? and RAM sticks is one more thing out of the way and your temps rub Speccy to see them Speccy - Download from piriform

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  4. kevi3434
    Posts : 36
    Windows 7 Pro x64
    Thread Starter
       New #3

    I have the latest version of Sony Vegas. I'm unsure whether to use AMD Catalyst 13.9 or 13.10 Beta.
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  6. ICIT2LOL
    Posts : 21,004
    Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
       New #4

    Personally I wouldn't use the beta try the former first mate and don't forget to rub the scans the y do not take long and goes to eliminate causes.
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  7. kevi3434
    Posts : 36
    Windows 7 Pro x64
    Thread Starter
       New #5

    Okay so I've done a System File Check and a Disk Check and everything is fine. I've updated my graphics drivers to the latest version of 13.10 Beta. I just noticed that one of my other videos rendered in Sony Vegas plays fine, here are the details:

    Length: 05:05
    Fram Size: 1920 x 1080
    Data Rate: 14027kbps
    Total Bitrate: 14282kbps
    Frame Rate: 29 frames/second
    Audio Bitrate: 256kbps
    Channels: 2 (Stereo)
    Audio Samples: 48 kHz

    Could the Data Rate and Total Bitrate be too high?
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  8. ICIT2LOL
    Posts : 21,004
    Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
       New #6

    Mate am no expert on this stuff but what have you got to lose by trying it you can always backtrack.
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  10. kevi3434
    Posts : 36
    Windows 7 Pro x64
    Thread Starter
       New #7

    I figured it out, it's the video Bitrate. I needed to lower it under 15000kbps. But thanks for the advice.
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  11. ICIT2LOL
    Posts : 21,004
    Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
       New #8

    kevi3434 said:
    I figured it out, it's the video Bitrate. I needed to lower it under 15000kbps. But thanks for the advice.
    Glad you got it fixed mate:)
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