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Windows 7: Cannot Print from Ms. Photo Viewer


20 Dec 2013   #1

Windows 7 Home Premium 64 bit. (On both machines)
 
 
Cannot Print from Ms. Photo Viewer

Need help please! Running Windows 7/64, spec's as shown in My Spec's.
I have > 1,200 pics and was using Google Picasa to import, edit and catalogue. Picasa crashed, all the pics were of course still in 'My Pictures' but in a mess. I downloaded them to a 32 GB USB key, uninstalled Picasa and deleted all pics in My Pictures. Installed Photo Viewer, tried to print from it, unsuccessful. Downloaded Photo Gallery part of Windows Live Essentials, tried again, no joy. I had already checked that Photo Viewer and Photo Gallery were the Print Default option for all Picture formats. I have aslo tried to print direct from My Pictures, no joy. I tried Microsoft Support, without acknowledgement.

This is driving me crackers, I could print from Picasa but I have no intention of reinstalling a programme that crashes and disorganises my picture library. I am at a loss as to my next move. Thanks for any help.

My System SpecsSystem Spec
.

20 Dec 2013   #2

Windows 7 Home Premium 64 bit. (On both machines)
 
 

SOLVED!
HP Support gave me downloads for HP's own "Photosmart" programme. I think that over 3-4 years of hardware upgrades and consequent printer uninstalls/installs, I must have missed this. However, it has caused me to download latest printer drivers and I have uninstalled Ms Viewer & Gallery, to prevent conflicts.

Lesson: use the printer's own stuff!
My System SpecsSystem Spec
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 Cannot Print from Ms. Photo Viewer




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