Cannot Print from Ms. Photo Viewer


  1. Bertison
    Posts : 427
    Windows 7/64 HPremium.
       New #1

    Cannot Print from Ms. Photo Viewer


    Need help please! Running Win7/64, spec's as shown in My Spec's.
    I have > 1,200 pics and was using Google Picasa to import, edit and catalogue. Picasa crashed, all the pics were of course still in 'My Pictures' but in a mess. I downloaded them to a 32 GB USB key, uninstalled Picasa and deleted all pics in My Pictures. Installed Photo Viewer, tried to print from it, unsuccessful. Downloaded Photo Gallery part of Windows Live Essentials, tried again, no joy. I had already checked that Photo Viewer and Photo Gallery were the Print Default option for all Picture formats. I have aslo tried to print direct from My Pictures, no joy. I tried Microsoft Support, without acknowledgement.

    This is driving me crackers, I could print from Picasa but I have no intention of reinstalling a programme that crashes and disorganises my picture library. I am at a loss as to my next move. Thanks for any help.
      My Computer
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  3. Bertison
    Posts : 427
    Windows 7/64 HPremium.
    Thread Starter
       New #2

    SOLVED!
    HP Support gave me downloads for HP's own "Photosmart" programme. I think that over 3-4 years of hardware upgrades and consequent printer uninstalls/installs, I must have missed this. However, it has caused me to download latest printer drivers and I have uninstalled Ms Viewer & Gallery, to prevent conflicts.

    Lesson: use the printer's own stuff!
      My Computer
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