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Windows 7: can only save pictures as untitled.png


01 Feb 2014   #1

win7 professional 64 bit
 
 
can only save pictures as untitled.png

For some reason whenever I try to save pictures the only option is untitled.png. I can no longer save them as a .jpg file. There is no other choice as to what file type to save to in the drop down menu. The only way to save as a .jpg is to delete the history on i.e. and reboot the computer. i need to do this about every 2 weeks. It does not matter which program I'm in at the time. Is there a setting i can change to not to do this every 2 weeks? It's a Dell desktop running Windows 7 professional 64 bit. Thanks.

Mark


My System SpecsSystem Spec
.

01 Feb 2014   #2

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
 
 

hi Mark,

What application are you using when you try to save the pics? IE?
>> I see that you posted it doesn't matter which app. Can you identify which apps you have tried?

If you delete IE history and reboot you can save a pic as jpg - correct?
>> this works for about 2 weeks and then you have to repeast the process.

There's no setting that I know of that would make any app behave this way.

Are you able to just type in a filename and filetype when you save a pic?

In the save box: untitled.png
type over the entire string with: _pmark.jpg
does it save or complain?
can you open or view _pmark.jpg?

Bill
.
My System SpecsSystem Spec
01 Feb 2014   #3

win7 professional 64 bit
 
 

See my responses to your questions below.

Quote   Quote: Originally Posted by Slartybart View Post
hi Mark,

What application are you using when you try to save the pics? IE?

either IE or AOL.

>> I see that you posted it doesn't matter which app. Can you identify which apps you have tried?

I like expensive cars- you know the ones that are worth 6-7 figures- although I can't afford them! When I see them on ebay, I like to save the pictures that are in the auction. Same goes for Hess trucks.

If you delete IE history and reboot you can save a pic as jpg - correct?
>> this works for about 2 weeks and then you have to repeast the process.

yes, that is correct.

There's no setting that I know of that would make any app behave this way.

Are you able to just type in a filename and filetype when you save a pic?

I can change the name from "untitled" to whatever I want to but there is no choice to change the .png filetype to any other type. If I click on the dropdown menu arrow, the only choice is .png.

In the save box: untitled.png
type over the entire string with: _pmark.jpg
does it save or complain?

Haven't tried that.

can you open or view _pmark.jpg?

Don't know the answer to that.

Bill
.
My System SpecsSystem Spec
.


01 Feb 2014   #4
whs
Microsoft MVP

Vista, Windows7, Mint Mate, Zorin, Windows 8
 
 

I am not sure how your problem can be resolved. But .png gives you the best picture quality. I would not quarrel with that. It is anyhow easy to convert to .jpg, if that is what you prefer. Use the PAINT program.
My System SpecsSystem Spec
01 Feb 2014   #5

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
 
 

Hmmmmm..... just tried some "save as" inside IE9

I'm embarrased to say that what you describe seems to be normal behavior.
I do get the type of the image (gif, jpg, png) as a choice and I also get Bitmap as a choice
gif & bmp
jpg & bmp
png & bmp

The type is determined by the original file.

Try this:
right click on the YouTube icon on the post window menu
select "save picture as.."
the Save as type: dropdown box should have GIF (*.gif)
or I can chose Bitmap (*.bmp)

Maybe I don't understand, but I think whs is right. There might be no easy resolution.

Can you post some screen shots of what you're doing and what you see.
See: Screenshots and Files - Upload and Post in Seven Forums
My System SpecsSystem Spec
01 Feb 2014   #6

win7 professional 64 bit
 
 

I'm not at home right now. I'll try it tomorrow on the computer that I use the most- my desktop. That's the one that I see the problem with.
My System SpecsSystem Spec
01 Feb 2014   #7
whs
Microsoft MVP

Vista, Windows7, Mint Mate, Zorin, Windows 8
 
 

I really don't understand what the problem is. .png is the second best filetype (after .bmp) for pictures. .jpg is a lot lower quality - why would you want that.
My System SpecsSystem Spec
01 Feb 2014   #8

Win-7 Home Prem 64-bit 7601 Free SP1
 
 

I agree completely .png files are far superior in quality,
You must of uninstalled Chrome ?
Save picture as,
http://support.microsoft.com/kb/260650
Cheers.
My System SpecsSystem Spec
02 Feb 2014   #9

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Does this problem not stem from what picture viewer you use as your default viewer. I use Irfanview and that saves to a jpeg by default.
My System SpecsSystem Spec
02 Feb 2014   #10

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
 
 

Quote   Quote: Originally Posted by mitchell65 View Post
Does this problem not stem from what picture viewer you use as your default viewer. I use Irfanview and that saves to a jpeg by default.
Quote:
What application are you using when you try to save the pics? IE?

either IE or AOL.


I think this is normal behavoir of the browsers.
The thing that confuses me is that a browser history delete and reboot changes the behavoir.
It shouldn't.

I've asked phoenixmark to do a simple test (save a gif file), I'll suggest testing a jpg, bmp, png file too.

This might simply be a misunderstanding of "save picture as" in IE or AOL.
Testing IE "save picture as.." on my system showed you only get two choices, the original format of the image and bmp.

I'll wait for a response from Mark to see if there is an issue or just something that needed to be explained.

Bill
.
My System SpecsSystem Spec
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 can only save pictures as untitled.png




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