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Windows 7: unable to play video files

24 May 2014   #1
techtitan100

Windows 7 Professional SP1 64bit
 
 
unable to play video files

i am so frustrated right now that I am about to throw my computer once again I am getting the error message unable to find playable file and none of my video preview thumbnails are working and don't tell me to go in and edit the registry because I already tried it and it didn't work and nobody better wait 3 and 4 days to try and help me its unacceptable I want to be helped tonight or tomorrow because I want my issue fixed its important thank you


My System SpecsSystem Spec
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25 May 2014   #2
Wolfeymole

Windows 7 Ultimate 64bit.
 
 

I would offer that if anything is unacceptable it would be your manner of phrasing and could leave you open to receiving no help whatsoever.
My System SpecsSystem Spec
25 May 2014   #3
techtitan100

Windows 7 Professional SP1 64bit
 
 

i am sorry the way I phrased it I am frustrated because I should not be having these types of problems and also now my thumbnails on videos are also not working correctly and when I try editing the registry it does no good I still get the same error what is the best solution so I can get my stuff working properly again thanks for your help
My System SpecsSystem Spec
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25 May 2014   #4
Wolfeymole

Windows 7 Ultimate 64bit.
 
 

Have you tried going back to a system restore point to before you messed with the registry?

Have you made any Recovery Disks?
My System SpecsSystem Spec
25 May 2014   #5
techtitan100

Windows 7 Professional SP1 64bit
 
 

I deleted all my restore points just to clear up space and that wouldn't have done me any good anyways because I have also been having some issues with my user account I had to go in and create a new user account under a fake name with moving all of my stuff to it and then deleting the folder with my name and then re-creating a new user account with my name and then do the same thing as before I created the fake one what ese should I do I also even posted to the Microsoft community forums to see if I could get help there
My System SpecsSystem Spec
25 May 2014   #6
Wolfeymole

Windows 7 Ultimate 64bit.
 
 

And Recovery Disks?
My System SpecsSystem Spec
25 May 2014   #7
techtitan100

Windows 7 Professional SP1 64bit
 
 

I have them for my computer specifically, but I do not want to lose all of my stuff as I don't have enough room to store it somewhere else and plus it takes over an hour and a half to re-do the whole thing and longer when getting updates and setting everything else up
My System SpecsSystem Spec
25 May 2014   #8
Wolfeymole

Windows 7 Ultimate 64bit.
 
 

I strongly suggest that you buy an external hard drive to backup your personal stuff and take the machine back to factory condition.

Without knowing what you have done to the registry and these user accounts I would be difficult to offer any further advice other than that.
My System SpecsSystem Spec
25 May 2014   #9
techtitan100

Windows 7 Professional SP1 64bit
 
 

I found a place called surdoc that gives you 100GB free storage waiting for it to back up all my videos all my music and pictures are on onedrive and my documaents are on a flash drive so I will go with doing that when surdoc is done
My System SpecsSystem Spec
25 May 2014   #10
Wolfeymole

Windows 7 Ultimate 64bit.
 
 

Ok, let us know how you go on mate.
My System SpecsSystem Spec
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 unable to play video files




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