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Windows 7: You cannot play a Windows Media DRM protected file [Official]

21 Jun 2014   #1
NoN

Windows 7 Professional SP1 - x64 [Non-UEFI Boot]
 
 
You cannot play a Windows Media DRM protected file [Official]

I've successfully Upgrade my Windows Media Player DRM component today, by simply using this Microsoft Tip...

Downloaded the Windows Media .wma sample and tried to play it with WMP and then upgraded the file for being able to play it.

See more infos in the article ID 976590, this is not a hotfix but more of a Fix-it Solution tip.


-Article ID: 976590 - Last Review: June 21, 2014 - Revision: 2.0
You cannot play a Windows Media DRM protected file or a Zune DRM protected file on a computer that is preconfigured with Windows 7.

Symptoms:
On a computer that is preconfigured with Windows 7, you cannot play a media file. The media file is Windows Media Digital Rights Management (DRM) protected or Zune DRM protected.

Additionally, you cannot purchase or play new Windows Media DRM protected media files and Zune DRM protected media files on this computer.

Resolution:

To resolve this issue, you must check the functionality of Windows Media DRM and Zune DRM. If Windows Media DRM and Zune DRM do not function, use the ResetDRM tool to reset DRM systems. To do this, follow these steps:
  1. Test whether Windows Media DRM and Zune DRM function correctly on your computer. To do this, follow these steps:
    1. Download a sample media file and save it to your computer.

      To download a sample media file, visit the following Microsoft Web site:
You cannot play a Windows Media DRM protected file or a Zune DRM protected file on a computer that is preconfigured with Windows 7

Note:
1) If the Windows Media DRM protected media plays successfully, the issue is resolved.

2) For those that have being using the ResetDRM.exe tool, it had to be deleted to avoid running this tool mistakenly after you have fixed this issue.

It could be a permanent solution, so might this get the "Sticky Threads"?

That's it!


My System SpecsSystem Spec
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21 Jun 2014   #2
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Well Non I must say I had no idea what this was about so wenrt looking and founf this
Windows Media Player DRM: frequently asked questions - Windows Help

Could make a nice lttle tutorial mate.
My System SpecsSystem Spec
22 Jun 2014   #3
NoN

Windows 7 Professional SP1 - x64 [Non-UEFI Boot]
 
 

Dunno if its enough to make a Tutorial as Microsoft providing the tool there, but thanks having put the link about DRM's Faq!
My System SpecsSystem Spec
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21 Nov 2015   #4
mjl1297

Windows 7 64 bit
 
 

No help at all in Win7 Pro 64 bit!

It (ResetDRM.exe) keeps telling me I need Windows Media Player 11 installed? I have it set to Win7 compatibility mode and WMP 12 is currently installed. You would think these idiots at Microsoft would keep their white papers updated if they insist on distributing nuisanceware like Silverlight.

Never mind. Finally found a good use for Chrome. Got it to work there with their HTML5 player extension.
My System SpecsSystem Spec
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 You cannot play a Windows Media DRM protected file [Official]




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