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Windows 7: youtube videos won't play

17 Aug 2014   #1
sanjarver

windows 7 professional 64 bit
 
 
youtube videos won't play

Suddenly youtube videos won't play. The viewing window stays black as though it isn't even uploading. I have cleared cache's, reinstalled adobe flash and shock, checked firewall and security settings. Nothing works. I noticed that on 8/14 29 updates were made to Microsoft office - 32 bit (my system has 32 bit and 64 bit) and 12 updates to Microsoft Windows. This is a lot of uninstalling to do. Is this what you would recommend or is there something else to try first?

I am running IE11 and Windows 7.


My System SpecsSystem Spec
.
17 Aug 2014   #2
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Hi and welcome to SevenForums,
Review your installed updates for these,
Don't remove them just confirm if they exist,
KB-2970228
KB-2982791
My System SpecsSystem Spec
17 Aug 2014   #3
whs
Microsoft MVP

Vista, Windows7, Mint Mate, Zorin, Windows 8
 
 

Try Chrome.
My System SpecsSystem Spec
.

17 Aug 2014   #4
dsperber

Windows 7 Pro x64 (1), Win7 Pro X64 (2)
 
 

Or Firefox.
My System SpecsSystem Spec
18 Aug 2014   #5
sanjarver

windows 7 professional 64 bit
 
 

Yes both files KB-2970228 and KB-2982791 are in my updates from 8-14-2014. Really need to be able to play the videos from IE. Sorry for the delay...was travelling across country by car. Thank you!
My System SpecsSystem Spec
18 Aug 2014   #6
sanjarver

windows 7 professional 64 bit
 
 

Quote   Quote: Originally Posted by ThrashZone View Post
Hi and welcome to SevenForums,
Review your installed updates for these,
Don't remove them just confirm if they exist,
KB-2970228
KB-2982791
both files exist, they were installed on 8-14-2014
My System SpecsSystem Spec
18 Aug 2014   #7
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Hi thanks they both have been recalled but KB-2970228 is safe to Uninstall,
We'll both have to wait on the other to be fixed by Microsoft the errors from installing them are bsod for some people,
I have 2982791 without any issues I did not install the other ...228 a rubles money symbol crap update,
You can read up on the issue here but no action is best unless you get a Blue screen of death
Microsoft Black Tuesday Patches Bring Blue Screens of Death
http://www.sevenforums.com/news/3421...ml#post2858291

Onwards to your real issue,
Do you have Java from Oracle installed,
Gear symbol on the top right and Manage add-ons,
Show All add-ons on the bottom left column and the toolbars and extensions section,
Uninstall it if you do,
http://www.java.com/en/download/faq/remove_olderversions.xml
http://www.java.com/en/download/help/uninstall_java.xml

Temp files delete,
Run this as administrator and Start the scanner,
Shut your machine down after it finishes,
http://www.geekstogo.com/forum/files/file/187-tfc-temp-file-cleaner-by-oldtimer/

Reset after,
Delete personal settings,
See a tutorial here to Reset Internet explorer,
http://www.sevenforums.com/tutorials/1222-internet-explorer-reset.html
After Resetting ie11-10..
I would add this to the tutorials process
Reset process first opening Internet explorer
My System SpecsSystem Spec
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 youtube videos won't play




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