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Windows 7: Windows Essentials won't download error 0x80070643

04 Dec 2014   #1
kawika

Win 7 64bit
 
 
Windows Essentials won't download error 0x80070643

Help!
I was happily using Win Essentials Movie Maker yesterday.
Then last night it refused to open.
I had downloaded some codecs so I removed them all. In fact, I removed everything that had been downloaded for the last 2 days.
I used CCleaner.
Still no luck.
After many failed tries and visits to MS Website, I uninstalled and downloaded the installer for a fresh installation. Actually, 2 installers: one for the 2011 version and one for the 2012 version.
Neither version will install. I can get it into the 90% range (in fact I have a screen shot of a momentary "100% download") but then I get the dreaded x80070643 error message.
According to MS, this is because firewall needs to be turned ON. Although according to MS tech "experts" it needs to be turned OFF.
I have tried both ON and OFF and get the same message.
I have tried installing the entire package; I have tried installing just the parts I want (photo & movie maker only.)
I have tried online and offline (the latter due to advice from MS tech "expert") and found that there is no installation while offline--the installation stalls.
I have tried deleting all relevant files in x86.
I have tried system restore (hoping to recover the old version, which I did, but it would not work.)
I will include some screenshots. (I have plenty!)

This is becoming somewhat of a personal mission, having spent over 8 hours in two days and gotten very little sleep last night due to this issue.




Attached Thumbnails
Windows Essentials won't download error 0x80070643-movie-maker-cant-start.jpg  
Attached Images
Windows Essentials won't download error 0x80070643-we-2012-failed-install-error-0x80070643.jpg 
My System SpecsSystem Spec
.
04 Dec 2014   #2
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

See if you can do it in safe mode.
My System SpecsSystem Spec
04 Dec 2014   #3
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

Welcome kawika.
I think you are our first member from Vanuatu.
My System SpecsSystem Spec
.

04 Dec 2014   #4
kawika

Win 7 64bit
 
 

Quote   Quote: Originally Posted by richc46 View Post
See if you can do it in safe mode.
Tried that; didn't change anything. Same failure notice as the screenshot above.

Also tried restoring to an earlier point but wasn't allowed to select a point far enough back (due to the many download attempts). I would like to go back a week or so but that is not an option. Also tried going back as far as possible, then repeating the restore process. But for whatever reason I wasn't allowed to go back any further than the previous attempt, which left me without the program on my computer.
My System SpecsSystem Spec
04 Dec 2014   #5
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

Go to the website of your hard drive manufacturer, test your hard drive. It may be starting to fail.
Run a full antivirus scan. Download a run a full scan with Malwarebytes.
My System SpecsSystem Spec
04 Dec 2014   #6
kawika

Win 7 64bit
 
 

Quote   Quote: Originally Posted by Layback Bear View Post
Welcome kawika.
I think you are our first member from Vanuatu.
Actually I hit that selection in error, but I kind of liked the flag. Plus they have some very interesting customs and have invested their guano profits wisely.
My System SpecsSystem Spec
05 Dec 2014   #7
kawika

Win 7 64bit
 
 

Quote   Quote: Originally Posted by richc46 View Post
Go to the website of your hard drive manufacturer, test your hard drive. It may be starting to fail.
Run a full antivirus scan. Download a run a full scan with Malwarebytes.
Tried that already.
This is a known issue which seems related more to some quirk in the program rather than anything about the individual machine. The MS site "experts" are pretty useless, with conflicting advice; that's why I thought I would try here, hoping to find someone who had been through this and found a solution.
My System SpecsSystem Spec
05 Dec 2014   #8
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Hi and welcome to SevenForums,
The only result that makes any sense is net frame work failed to install,
Check for windows updates and see what it produces,

Windows essentials uninstaller, You will be prompted to Run as soon as you click on the link,
I'm not leaving the link active incase you would like to prepare before using it,
http://g.live.com/1rewlive4arp/wlarp.exe
My System SpecsSystem Spec
05 Dec 2014   #9
kawika

Win 7 64bit
 
 
WMM

================
TZ,
Thank you for the input and link.

--Can you be a bit more precise as to which NET framework? Win Updates has installed scores of NET Frameworks, installing them on a regular basis.

--Is the uninstaller on the link secure? I have already run Uninstall and also gone into the x86 files to manually delete any residual items. After a number of unpleasant experiences from "safe" sites and downloads, I am leery of getting in any deeper.

The Win Movie Maker program isn't worth spending much more time on, and certainly not worth adding another problem to the mix. I like it; it does what I want; but there are other options.
==============
My System SpecsSystem Spec
05 Dec 2014   #10
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Hi,
Net frame work was one search result that came up the page never actually loaded but showed on google and bing search,
It made the most sense the other errors really were for windows security essentials not (windows essentials 2014) bundle

I haven't used the link in a long time but can to see what it does but it it's a Microsoft fragment uninstaller for windows live essentials packages,
I'll report back after doing a traditional uninstall like you did and using the fragment uninstaller link .exe ans see what happens
Cheers.
My System SpecsSystem Spec
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