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Windows 7: Photos turn all black in windows explorer and windows photo gallery

12 Dec 2014   #1
benwlson

Windows 7 Ultimate x64
 
 
Photos turn all black in windows explorer and windows photo gallery

I just imported all of my personal photos to my new windows 7 computer and most of the pictures in the various folders turn all black and are no longer viewable in both the thumbnails of windows explorer and within the windows photo gallery. If I use a different program such as Picasa, I can still see the photos, and if I copy them and view them on my old Vista machine, they work fine. When I open the folder containing them in the Windows 7 machine, all of the thumbnails initially show the proper preview, but then they all (or most) turn all black within a few seconds. If I click on a file to open it, it shows the correct image the first time, but if I close the viewer and try again, the image is all black within the viewer from then on.




Attached Thumbnails
Photos turn all black in windows explorer and windows photo gallery-screenshot.jpg  
My System SpecsSystem Spec
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31 Dec 2014   #2
Jannn

Window 7 Professional x64
 
 

Hi Benwlson,

Did you have any luck so far? I have had the exact same problem for a while now. Strangely, I recognize your screenshot, displaying only the top row of pictures fine.
My System SpecsSystem Spec
10 Jan 2015   #3
Sander77

Windows 7 Ultimate x64
 
 

Hi Benwlson and Jann,

I too have this problem after transferring files to a new system. Did you guys find a solution yet?
What kind of system are you guys using?
My System SpecsSystem Spec
.

11 Feb 2015   #4
jack5577

Windows 7 64 Bit.
 
 

I have this same exact problem. It is on my wife's photo editing pc. (amateur photgrapher)...so you can imagine the complaints I get. I seemed to have now gotten it to the point where they don't all turn black..but if you open one in Windows Photo viewer and hit the next arrow it loads a black screen for each photo... Rather annoying. In the mean time I'm looking for alternatives to windows photo viewer...and contemplating doing a complete OS re-install

system specs: (maybe there is some commonality here)

CPU: AMD A10-7850k
RAM: 16gb DDR3
OS Drive SSD
Windows 7 64 bit.
My System SpecsSystem Spec
11 Feb 2015   #5
Sander77

Windows 7 Ultimate x64
 
 

Hi Jack5577,

Yes, there is some commonality, the system I built was an A8 7600 on an MSI motherboard. I managed to fix the problem by removing the display driver completely (not just uninstall, google for removal tool) and then reinstall the one from the msi (or your motherboards manufacturer's) website, not the AMD website. Let me know if this helps. Good luck!
My System SpecsSystem Spec
11 Feb 2015   #6
jack5577

Windows 7 64 Bit.
 
 

Interesting.. I have a gigabyte MB with the A88x chipset. I'll remove the driver using a removal tool and then reinstall the mb manufacturers drivers and see if that does the trick. Thanks for the heads up. I'll repost if I solve the issue.
My System SpecsSystem Spec
11 Feb 2015   #7
jack5577

Windows 7 64 Bit.
 
 

That did the trick! Thanks!

Jack
My System SpecsSystem Spec
14 Feb 2015   #8
Sander77

Windows 7 Ultimate x64
 
 

Glad I could help!
My System SpecsSystem Spec
15 Feb 2015   #9
Nipplebeards

windows7 home premium
 
 
other work around

hey,

thanks for figuring out this was display driver-related. i didnt like your solution tho so i found sage thumbs. now wife is happy again and it works like it should with amd driver.

https://code.google.com/p/sagethumbs/

Nipplebeards
My System SpecsSystem Spec
10 Mar 2015   #10
justcaree

Windows 7
 
 

if this fixes me I'll be forever in your debt! This momma thought I lost all my pictures.


Attached Thumbnails
Photos turn all black in windows explorer and windows photo gallery-10397107_10153681229945760_1643448573327336882_o.jpg  
My System SpecsSystem Spec
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 Photos turn all black in windows explorer and windows photo gallery




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