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Windows 7: jpg files open as a black screen on my pc in windows 7?

01 Feb 2015   #1
wrx fifer

windows 7 home premuim 64bit
 
 
jpg files open as a black screen on my pc in windows 7?

Hi folks just joined and very new to this site and hopefully be able to get some help and perhaps help other's?
Anyway the problem seems to be when I open any of my jpg picture files on my pc the first on always opens, however when I try to view another, just a black screen with no error messages?, this is a pretty new issue and never happened to me before.
The jpg files are just pictures uploaded to my home pc taken on my Samsung s4 phone and have been taking them with this phone for a long time and uploading to pc for a long time and ever had this before?

my o/s is windows 7 home premium 64 bit
amd a6-7400k cpu
Asrock FM2A78 Pro4+ Socket FM2+ board
8gb Kingston fury x ddr3 memory
graphics is radeon r5 inbuilt to the cpu one of these new ones
system is a home build basic for my needs and have built many over the years with confidence, and have not made any changes to the system of late that I can think of?


My System SpecsSystem Spec
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01 Feb 2015   #2
wrx fifer

windows 7 home premuim 64bit
 
 

oh nearly forgot use twin 500gb sata Samsung hard drives as well as I always do, and the build is maybe only 2-3 months old and everything else works tip top, just stumped with this
My System SpecsSystem Spec
01 Feb 2015   #3
whs
Microsoft MVP

Vista, Windows7, Mint Mate, Zorin, Windows 8
 
 

What is the file association for .jpg. Look here: Control Panel\Programs\Default Programs\Set Associations
My System SpecsSystem Spec
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01 Feb 2015   #4
wrx fifer

windows 7 home premuim 64bit
 
 

Hi and thankyou for the fast reply, when I go in to that I have
.jpeg current default nero photo snap viewer
.jpg current default windows photo viewer

is that what you are looking for?
My System SpecsSystem Spec
01 Feb 2015   #5
wrx fifer

windows 7 home premuim 64bit
 
 

if any picture is opened in nero snap viewer all pictures open up and can be viewed fine but only in windows photo viewer any first picture I go to opens and can be viewed but after that just a black screen on any picture, and of course when opening any folders anywhere with pictures in them the small thumbnails or all on view fine, if that helps any?
My System SpecsSystem Spec
01 Feb 2015   #6
wrx fifer

windows 7 home premuim 64bit
 
 

I have changed the default program to windows photo viewer for all 3 associated jpeg files and is still the same opens first picture for viewing fine but anything after that just a black screen with no error messages
My System SpecsSystem Spec
01 Feb 2015   #7
whs
Microsoft MVP

Vista, Windows7, Mint Mate, Zorin, Windows 8
 
 

Quote   Quote: Originally Posted by wrx fifer View Post
Hi and thankyou for the fast reply, when I go in to that I have
.jpeg current default nero photo snap viewer
.jpg current default windows photo viewer

is that what you are looking for?
This may not be a fix but an easy solution - get another photo viewer. The best one I know is this one. Then associate .jpg, .jpeg, .png and .bmp to it.
My System SpecsSystem Spec
01 Feb 2015   #8
wrx fifer

windows 7 home premuim 64bit
 
 

fast stone image viewer?
yeah I had thought about just using another picture viewer as tbh it really makes no odds what program is used to view my pictures as long as they can be viewed at the end of the day, however it was just really annoying me, and as my system runs flawlessly otherwise, was maybe a little concerned that there was maybe something wrong somewhere, however I will probably just download the one you have suggested and do as you say as it will certainly solve the immediate problem, and thanks for taking the time to give some feedback it is appreciated as any help is.

thanks Grant
My System SpecsSystem Spec
02 Feb 2015   #9
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Hi and welcome to SevenForums,
Any issues with your third party viewer should be asked on their help site,
I use photo viewer it works fine and open pretty quick we are talking about just a viewer :/

If your needing a editor then there are allot of options Chasy's draw is darn quick too and has a separate viewer and editor
Cheers.
My System SpecsSystem Spec
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 jpg files open as a black screen on my pc in windows 7?




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