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Windows 7: Format question

28 Sep 2015   #1
stprdi

windows 7
 
 
Format question

I have a 4 year old Toshiba laptop running windows 7. I have been trying to connect Plex media server to my Roku 3. Whenever I try to watch a video it says the format is not supported. Would this be something with my computer, windows 7 too old. Or would it be with my tv, which is a Samsung about 5 years. old. I'm not a super techie type person so this has been so frustrating for me. Any help out there?


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29 Sep 2015   #2
datapod

Windows 10 Professional 64bit.
 
 

First I'm no expert.

It has to do with the format of the files you're trying to play.

In my case rather than re encode all my MKV files that choked on Roku, I found another solution envolving an NAS drive and a BluRay player with a media server. Obviously that's a work around, not a viable solution generally speaking.

You might find this site/thread useful. https://forums.plex.tv/discussion/11...d-file-formats
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