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Windows 7: Can not open jpg or png files. OS Windows 10

05 Feb 2016   #1
brillo82

Windows 10
 
 
Can not open jpg or png files. OS Windows 10

Hey, I really hope that someone can help me please? I'm not technical at all i'm afraid!

I work from home and use the Dropbox cloud system, and for some reason today I am unable to open jpg or png files! Even if I try to open the pictures through my Pictures folder on my desktop, they still won't open. Brings up an error message showing the location of the file and "The app didn't start" with a big red cross.

I need to get this fixed asap as I use a lot of photo's for work.

Does anyone have any ideas please??

Thanks in advance

P.S. I have tried to upload a picture I took of the error message (jpg) and it won't even upload to this site. It just says Server Error 500


My System SpecsSystem Spec
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05 Feb 2016   #2
fireberd

Windows 10 64 bit
 
 

We have a sister forum specifically for Win 10. Best to post there.

Windows 10 Forums
My System SpecsSystem Spec
05 Feb 2016   #3
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Hi,
You can use this free program it has a very good viewer too until you find a fix for the built in app issue,
John Paul Chacha's Lab - Chasys Draw IES - Product Homepage

You can also use this to bring back windows photo viewer
Windows Photo Viewer - Restore in Windows 10 - Windows 10 Forums
My System SpecsSystem Spec
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 Can not open jpg or png files. OS Windows 10




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