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Windows 7: I need help dfiagnosing shock wave player

17 Jul 2016   #1
MetalMan228

Windows 7 professional 64 bit
 
 
I need help dfiagnosing shock wave player

Good morning everyone. I just developed a problem this morning whereby Youtube nor any video will playback. I ran the Adobe Flash player check and it said I need a plugin (shockwave) to play video. I believe I have had this all along so i dont know why it said that. I uninstalled both flash players (FF&IE) and reinstalled but i get the same error message.

Can anyone help me diagnose what is wrong here?

Any help would be greatly appreciated!!




Attached Thumbnails
I need help dfiagnosing shock wave player-sp32-20160717-081306.jpg  
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17 Jul 2016   #2
Callender

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

What is that browser? Firefox?

Review Posts #11 and #12 in this thread.

Preview-Thumbnails in YouTube’s progress bar Disappeared!
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17 Jul 2016   #3
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Hi Metalman,
They could be installed, BUT they need to be set to Allways activate, (in FF, not sure about IE).
open plugin manager reset to allways activate.

Roy
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17 Jul 2016   #4
Callender

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

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17 Jul 2016   #5
Callender

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

RE; Always activate flash plugin. It's a bad idea. See:

(Firefox) My Issue "Firefox is already running.........."

Beware of latest Adobe Flash Player Update.

On YouTube it's fine to allow flash content for the entire page or website but on other sites you certainly wouldn't want to allow it globally.
My System SpecsSystem Spec
17 Jul 2016   #6
Callender

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Also suggest:

Suggest:

Run the dedicated flash player removal tool. Uninstalling via other methods doesn't always work.

https://helpx.adobe.com/flash-player...r-windows.html

Follow all steps listed.

Important:

Delete the following folders:

C:\Windows\system32\Macromed\Flash
C:\Windows\SysWOW64\Macromed\Flash
%appdata%\Adobe\Flash Player
%appdata%\Macromedia\Flash Player

Copy and paste the above four lines one at a time into Start> Run dialog box or Explorer window address bar to confirm that the folders no longer exist.

You must manually confirm that they have all been deleted as sometimes files still remain.

You must reboot after removal.

Install flash player. Currently you can download from here:

For Internet Explorer :
http://fpdownload.macromedia.com/pub..._player_ax.exe

For Mozilla Firefox & Chrome :
http://fpdownload.macromedia.com/pub...ash_player.exe
My System SpecsSystem Spec
17 Jul 2016   #7
MetalMan228

Windows 7 professional 64 bit
 
 

I appreciate all the responses, but i am currently overwhelmed with choices all the people want me to do.

I feel the best way to proceed is to check my add on thru the tools and found "silverlite" need always needed permission, so i changed that to always on with this not helping.

Then i uninstalled flash with the uninstaller too and followed Callender's instructions and this also did not work.

It still says i need the shockwave player installed which is already installed as it continually gives me a dialog box saying it has stopped working , so it is installed on my PC.

I need to go down a list of most probable to least probable issues why this is happening.

I dont want to run FF in some other fashion, band-aided or without flash, since it worked fine yesterday, why does it not work today?
My System SpecsSystem Spec
17 Jul 2016   #8
MetalMan228

Windows 7 professional 64 bit
 
 

Just as fast as this problem developed, it has corrected itself!

Thanks for all the input from everyone it will be useful if the problem reoccurs, at least I know where to start my diagnosis.
My System SpecsSystem Spec
17 Jul 2016   #9
Callender

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Post a full page screenshot of what you see here:

https://www.youtube.com/html5

EDIT: Okay don't worry if it's fixed.
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 I need help dfiagnosing shock wave player




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