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Windows 7: Cannot burn a CD from MWP or ITunes.

21 Jul 2016   #1
Skeptic58

Windows 7 Home Premium 64bit
 
 
Cannot burn a CD from MWP or ITunes.

I used to be able to burn CDs from both Windows Media Player and ITunes.
In WMP, it now tells me to "install a burner", as if it's not there.
How can I reinstall the burner I had?
One piece of info: I installed windows 10, but found a lot of quirkiness, so went back to Windows 7. I don't know if that could make my burner disappear.
Any help would really be appreciated!
Thanks!
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My System SpecsSystem Spec
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21 Jul 2016   #2
samuria

win 8 32 bit
 
 

Does your burner show up in my computer you may need a driver any yellow triangles in device manager?
My System SpecsSystem Spec
21 Jul 2016   #3
Skeptic58

Windows 7 Home Premium 64bit
 
 

In device manager, under computer, it reveals: ACPI x64-based PC.
Is this my burner? I'm sorry, I'm lo-tech.
When I run a driver update, it says it is working.

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My System SpecsSystem Spec
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21 Jul 2016   #4
samuria

win 8 32 bit
 
 

download the free BurnAware | Download Burning Software see if that sees the burner
My System SpecsSystem Spec
22 Jul 2016   #5
Skeptic58

Windows 7 Home Premium 64bit
 
 

I downloaded BurnAware and selected audio CD and the result is below:

"Unable to detect recorders.(error 452)".

I'm not sure if I'm using BurnAware correctly. Is there another selection I should use in the program?
My System SpecsSystem Spec
25 Jul 2016   #6
samuria

win 8 32 bit
 
 

So either the burner needs drivers the cable is dead or the burner is faulty. Does it read cd/dvd?
My System SpecsSystem Spec
26 Jul 2016   #7
fireberd

Windows 10 64 bit
 
 

Go to the Device Manager and display the optical drive(s). Do you see any error code, such as Code 19?
My System SpecsSystem Spec
26 Jul 2016   #8
Eric3742

Windows 7 x64
 
 

Your burner may not be damaged somehow.
You may need to get an external DVD-writer.

This is quite common, as my Sister PC burner did damaged &or not working.
So she use a external DVD-RW.
The PC is less than 2 years.
My System SpecsSystem Spec
29 Jul 2016   #9
Skeptic58

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by fireberd View Post
Go to the Device Manager and display the optical drive(s). Do you see any error code, such as Code 19?

No error code. I tried burning a CD from WMP once more. It displays: Cannot burn requested songs. The burner may be busy or needs to be updated.
My System SpecsSystem Spec
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 Cannot burn a CD from MWP or ITunes.




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