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Windows 7: Windows media player no longer works


06 Jan 2010   #1

Windows 7 PRO x64
 
 
Windows media player no longer works

Hi,

Any time i try to open windows media player, it freezes. If i open a movie, the movie will start, and play, but the entire player is frozen. cant drag it anywhere, pause, or click on anything. Once this has happened, the computer will no longer be able to restart and/or shutdown by itself. It will hang after loging off. I cant even stop the wmplayer.exe *32 service. It will kill the GUI, but the service is still running/ 0 cpu usage. it does this even if i open WMP, with no song/video.

i have uninstalled/reinstalled it from windows features. CHKDSK auto fix and scan sectors as well w/out errors. Cant find an install package from microsoft, most likly due to to coming with the OS. Any other ideas? Deleting reg entries and/or files? In any case, I only have the official DIVX codec installed.

On a side note: I was thinking this was somehow related to ATI CAT 9.12, so i uninstalled it, and cleaned files with driver sweeper. At first that fixed the issues, reinstalled the drivers and it worked fine for a few days. Now all over again and uninstalling didnt fix it this time. I will try again though. Any ideas? Thanks people!

My System SpecsSystem Spec
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06 Jan 2010   #2

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, clean install, upgrade disc
 
 

Do a system restore from before the problem
My System SpecsSystem Spec
06 Jan 2010   #3

Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
 
 

My System SpecsSystem Spec
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06 Jan 2010   #4

Windows 7 PRO x64
 
 

Quote   Quote: Originally Posted by Capt.Jack Sparrow View Post
Thank you, i did and it came up with:
Issues found Detection details
6 Configuration settings might be set incorrectly. Detected

Unexpected Windows Media Player behavior might be due to configuration errors.

Also ran the dll utility....same issue

System restore not an option, i have it disabled.
My System SpecsSystem Spec
06 Jan 2010   #5

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, clean install, upgrade disc
 
 

Just as long as your problem is solved. S.R. or the more orthodox method, resolution of the problem is all that matters
My System SpecsSystem Spec
06 Jan 2010   #6

Microsoft Community Contributor Award Recipient

Windows 7 Pro 64 SP1
 
 

My System SpecsSystem Spec
06 Jan 2010   #7

Windows 7 PRO x64
 
 

at the time of last message, issue was not resolved. Altho, my mistake was i believe, is that i did not restart computer after the DLL utility. Restart, and now it seems to be working fine. If i have any more issues with this i will post back. THANKS!!!
My System SpecsSystem Spec
06 Jan 2010   #8

Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
 
 

Quote   Quote: Originally Posted by ussj4brolli View Post
at the time of last message, issue was not resolved. Altho, my mistake was i believe, is that i did not restart computer after the DLL utility. Restart, and now it seems to be working fine. If i have any more issues with this i will post back. THANKS!!!
Your Most Welcome Mate
My System SpecsSystem Spec
07 Jan 2010   #9

Windows 7 PRO x64
 
 

Well, issue is still there. Watched a few episodes of NCIS, then on one, it just reoccured! OMG!

Going to try safe mode in a moment, see if maybe it does it in there...idk. Off to the testing.
My System SpecsSystem Spec
Reply

 Windows media player no longer works




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